237 Customer Service jobs

Claims Representative - CH09CN You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place. At The Hartford, we respect our employees for their unique perspectives, ideas and solutions. We empower individuals and teams to invent faster, smarter ways of meeting customers’ needs while improving our performance. Character and customer value are just as vital to our reputation as financial performance which leads to behaviors that put the customer at the center of everything we do. Goals are important, but so is the way we reach them. Character and customer value are just as vital to our reputation as financial performance – leading to behaviors that put the customer at the center of everything we do. Start Date: May 22nd, 2023 Location: Aurora, IL Training Hours: Monday - Friday...

Description- This is a hybrid position, so you must be local (or willing to relocate) to the Richmond, VA area. Flexible working in shifts supporting 24X7 steady state operations. Covering Business Hours of 7am-7pm on a rotation during the week (2 possible shifts), with off-hour and weekend on-call support. Individuals understand their own area and can perform all facets of their role. Good analytical and problem-solving skills - Energetic, self-motivated, and self-sufficient in accomplishing tasks. They have experience in most issues that may arise, although require guidance with new assignments or assignments outside normal scope of work. Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions. Contributes to root-cause analysis based on system and incident knowledge. Performs a variety of maintenance tasks associated with the support, modification, and updating of the hardware and Messaging software systems to...

Job Description Provide technical assistance and education to clients with web-based tools and procedures. Identify, solve, and resolve a range of online client experiences and effectively keep the client up to date on the status of a service request. Responsibilities Provide technical support and education to clients on the secure site on Ameriprise.com and the mobile application. Serve as a resource for questions related to online access and website related tools. Assist clients with product policies, systems, and requests for website enhancements. Enhance the online client experience by identifying problems, troubleshooting, and providing quick solutions. Accurately collect the client experience to ensure quick resolution. Serve as a liaison between clients and technology teams to coordinate resolution. Connect with clients on the status of cases via in-bound and out-bound phone calls. Develop expertise in all systems and processes related to the online client...

PLEASE NOTE: The program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. We help businesses grow, communities thrive, and people prosper. We live by The Gallagher Way, our set of shared values and guiding tenets. Our culture, driven by our people, over 35,000 strong, serves our clients with customized solutions that will protect them and fuel their futures. We are proud to be recognized by Forbes as a Best Employer for Diversity, be one of the Human Rights Campaign Foundation's Best Places to Work for LGBTQ+ Equality and named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year. This is a place to learn, grow and succeed The Achieve Program is a structured learning and development program perfect for recent graduates or those looking to transition to a new career. We provide the foundation for building industry knowledge, skills, and expertise. You bring your passion for...

Please note: The Program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. We help businesses grow, communities thrive, and people prosper. We live by The Gallagher Way, our set of shared values and guiding tenets. Our culture, driven by our people, over 35,000 strong, serves our clients with customized solutions that will protect them and fuel their futures. We are proud to be recognized by Forbes as a Best Employer for Diversity, be one of the Human Rights Campaign Foundation's Best Places to Work for LGBTQ+ Equality and named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year. This is a place to learn, grow and succeed The Achieve Program is a structured learning and development program perfect for recent graduates or those looking to transition to a new career. We provide the foundation for building industry knowledge, skills, and expertise. You bring your passion for...

Please note: The Program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. We help businesses grow, communities thrive, and people prosper. We live by The Gallagher Way, our set of shared values and guiding tenets. Our culture, driven by our people, over 35,000 strong, serves our clients with customized solutions that will protect them and fuel their futures. We are proud to be recognized by Forbes as a Best Employer for Diversity, be one of the Human Rights Campaign Foundation's Best Places to Work for LGBTQ+ Equality and named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year. This is a place to learn, grow and succeed The Achieve Program is a structured learning and development program perfect for recent graduates or those looking to transition to a new career. We provide the foundation for building industry knowledge, skills, and expertise. You bring your passion for...

PLEASE NOTE: The program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. We help businesses grow, communities thrive, and people prosper. We live by The Gallagher Way, our set of shared values and guiding tenets. Our culture, driven by our people, over 35,000 strong, serves our clients with customized solutions that will protect them and fuel their futures. We are proud to be recognized by Forbes as a Best Employer for Diversity, be one of the Human Rights Campaign Foundation's Best Places to Work for LGBTQ+ Equality and named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year. This is a place to learn, grow and succeed The Achieve Program is a structured learning and development program perfect for recent graduates or those looking to transition to a new career. We provide the foundation for building industry knowledge, skills, and expertise. You bring your passion for...

PLEASE NOTE: The program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. We help businesses grow, communities thrive, and people prosper. We live by The Gallagher Way, our set of shared values and guiding tenets. Our culture, driven by our people, over 35,000 strong, serves our clients with customized solutions that will protect them and fuel their futures. We are proud to be recognized by Forbes as a Best Employer for Diversity, be one of the Human Rights Campaign Foundation's Best Places to Work for LGBTQ+ Equality and named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year. This is a place to learn, grow and succeed The Achieve Program is a structured learning and development program perfect for recent graduates or those looking to transition to a new career. We provide the foundation for building industry knowledge, skills, and expertise. You bring your passion for...

PLEASE NOTE: The program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. We help businesses grow, communities thrive, and people prosper. We live by The Gallagher Way, our set of shared values and guiding tenets. Our culture, driven by our people, over 35,000 strong, serves our clients with customized solutions that will protect them and fuel their futures. We are proud to be recognized by Forbes as a Best Employer for Diversity, be one of the Human Rights Campaign Foundation's Best Places to Work for LGBTQ+ Equality and named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year. This is a place to learn, grow and succeed The Achieve Program is a structured learning and development program perfect for recent graduates or those looking to transition to a new career. We provide the foundation for building industry knowledge, skills, and expertise. You bring your passion for...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Associate to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Contribute in the renewal process to ensure the best possible solutions are delivered to clients in a...

Property Claims Representative **Will be filled at the appropriate level based on experience** **Position is located in the Chariton, IA - South Central, Iowa area** Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Are you able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive....

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative Associate provides a wide variety of customer service functions, including but not limited to the following: Essential Duties and Responsibilities: Provides customer service to variety of customers over the telephone. Responsible for the processing applications for insurance and handling service requests for customers according to established procedures. Responds to routine telephone calls and correspondence using a computer to access account information. Completes any necessary documentation and refers issues to the...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way , our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Personal Lines Preferred Client Service Manager I (Inbound) is accountable for delivering high quality and efficient service to Gallagher's Personal Lines clients. This role operates in a team environment to manage less complex Personal Lines insurance accounts. Rather than having assigned Clients, this role provides real-time servicing of Clients in a call center environment. This role reports to and takes direction from the Personal Lines Client Service Supervisor, who is responsible for leading this segment of business within a defined geography. The Client...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Associate to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Contribute in the renewal process to ensure the best possible solutions are delivered to clients in...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: Accountable for delivering high quality and efficient service to Gallagher's Personal Lines clients, this role operates in a team environment to manage less complex insurance accounts. Rather than having assigned clients, this role provides real-time servicing of clients in a shared call center environment. Primary areas of focus include delivering consistent, high quality client service, supporting the business priorities and growth, and consistently achieving or exceeding operational productivity and performance metrics. Manages inbound questions and requests from group of...