1 jobs found in emmett

Job Description The Insurance Group , an Acrisure agency partner, has a current need for a full-time Customer Service Representative. This individual will act as a liaison, provide policy information, and resolve any emerging problems that our agency’s customers might face with accuracy and efficiency. Essential Duties and Responsibilities: Fields phone calls and walk-in inquiries Effectively services existing policyholders by processing change endorsements, collecting payments, assisting with claims and issuing new policies Acts as an intermediary between customers and insurance companies by providing information to facilitate underwriting needs, inspection follow-up, claims, policy issuing, and other service items Finds solutions for customer’s needs and risk exposure and problem solves for best solutions Documents all interactions with customers and companies in the Agency Management System. Attaches all related documents from carrier and...