19 jobs found in parramatta

Primary Details Time Type: Full time Worker Type: Employee Provide timely and accurate processing support to the business on high volume, low complexity claims. Case Manager – Managed Fund Claims     The O pportunity     Make a positive difference supporting our customers     Competitive salary + bonus + benefits on offer including flexible work arrangements ( including work from home three days per week and flexible start/finish times )    Permanent role with career development prospects      Your new role     This is an exciting opportunity to join us at QBE during a growth phase in our NSW workers compensation division, in both our Nominal Insurer and TMF business units .     As a Case Manager in our Early esolution team you will have the opportunity to do your best work as you take on responsibilities for the end-to-end...

Primary Details Time Type: Full time Worker Type: Employee To develop and promote injury management strategies that are focused on early injury recovery and durable return to work. The opportunity We currently have an opportunity for an experienced Injury Management Professional to join our Workers Compensation team in Parramatta. Reporting to the Service Manager, you will be responsible for support to both your aligned team and broader business to deliver expert injury management advice and coaching to Case Managers and stakeholders. Your new role: Provide proactive, expert injury management advice to claims staff and customers.  Identify opportunities to review, develop and modify processes, procedures, standards and guidelines in line with best practice. Comply with regulatory and legislative requirements relevant to medical and injury management intervention. Contribution to the preparation of training and policy material relating to injury, treatment...

Primary Details Time Type: Full time Worker Type: Employee The opportunity We currently have an opportunity for an experienced Injury Management Professional to join our Workers Compensation team in Parramatta. Reporting to the Service Manager, you will be responsible for support to both your aligned team and broader business to deliver expert injury management advice and coaching to Case Managers and stakeholders. Your new role: Provide proactive, expert injury management advice to claims staff and customers.  Identify opportunities to review, develop and modify processes, procedures, standards and guidelines in line with best practice. Comply with regulatory and legislative requirements relevant to medical and injury management intervention. Contribution to the preparation of training and policy material relating to injury, treatment and medical management best practices.   Support your team and wider business to uplift capability through means of...

Primary Details Time Type: Full time Worker Type: Employee Insurance Specialist Utilise your customer service skills to embark on a rewarding career with us at QBE!   Multiple permanent full time & part time positions based in Parramatta, NSW   Competitive salary + bonus + employee benefits including flexible working arrangements    Minimal experience required - Full training + ongoing support provided!   The opportunity We have multiple opportunities available to join our Consumer team as a Sales & Service Consultant, based in our brand new office in Parramatta. You’ll be the voice and first point of contact for QBE; supporting a diverse mix of partners and customers across a range of insurance queries and solutions.  Based in a call centre environment this entry level role will suit someone who is keen to learn, loves working with customers and is looking to start, or enhance a career in insurance.  At QBE we are focused...

Primary Details Time Type: Full time Worker Type: Employee Solution Delivery Manager The opportunity Drive technology transformation Lead operational and transformative teams Align technology with objectives Permanent role | Sydney NSW Your new role As part of QBE’s commitment to change and transformation, we are seeking a highly skilled Solution Delivery Manager to oversee the operational and transformative aspects of our technology platforms. Reporting directly to the IT Leadership Team, this pivotal role will encompass a range of responsibilities aimed at ensuring stability, availability, and alignment with organisational objectives. Assume accountability for all operational activities related to platform run services Lead cross-functional teams comprising technical support and platform operations resources, including external partners, to maintain stability and availability Serve as the escalation point for platform changes, including...

Primary Details Time Type: Full time Worker Type: Employee Location: Parramatta Type: Permanent, full time The opportunity As a Case Manager at QBE, you will: Help people put their lives back together after an injury Provide support and guidance to people who are injured in a car accident throughout their claim Build and maintain strong relationships with injured customers, and their medical treatment providers Work with like-minded claims professionals who want to see you succeed in your role Provide end-to-end claims management for your client portfolio, drawing on your exceptional customer service and decision-making skills to achieve claims management goals. The position involves approving reasonable medical treatments, care and support of injured people, adherence to set timeframes, compliance with all legislative codes and company policies, and entering accurate information on all claims onto our database.  This is an...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity •    Provide continued service excellence to our customers •    Competitive salary + bonus + benefits on offer including hybrid working •    Join QBE at an exciting time of growth and in a new team! This is an exciting opportunity for people to join us at QBE during a growth phase in our icare NSW portfolio Your new role The position of Service Manager is responsible for providing direction , and coordination for a team of Case Managers, a Technical Specialist, and an Injury Management Specialist.  You will provide advice to the team on claims management, policy guidelines and quality, whilst leading the team in achieving individual and team performance targets. Supervise the investigation and settlement of all claims with the team Plan, manage and review team performance and customer satisfaction  Complaint handling and referral point for escalations and stakeholders, and...

Primary Details Time Type: Full time Worker Type: Employee The O pportunity     Make a positive difference supporting our customers     Competitive salary + bonus + benefits on offer including flexible work arrangements ( including work from home three days per week and flexible start/finish times )    Permanent role with career development prospects      Your new role     This is an exciting opportunity to join us at QBE during a growth phase in our NSW workers compensation division, in both our Nominal Insurer and TMF business units .     As a Case Manager you will have the opportunity to do your best work as you take on responsibilities for the end-to-end management of claims under the NSW Workers Compensation scheme. You will assist injured workers with their injury management and return to work plans whilst maintaining...

Primary Details Time Type: Full time Worker Type: Employee Location: Open to any location across Australia Type: 6-month fixed term contract The opportunity Be the first point of contact for our customers and brokers who have been impacted and experienced damage or loss during the recent weather events across Australia Provide a fast and supportive operational and customer service experience for our customers and brokers in their time of need, showcasing our QBEDNA and company values Manage existing complex claims line with set procedures and policies for a prompt and effective outcome Foster relationships with customers and both internal and external stakeholders to support the claims process Training provided with potential for remote and/or flexible working arrangements out of any of our main offices in Brisbane, Sydney, Newcastle, Adelaide, Darwin, Tasmania, Perth, or Canberra. Your story so far At least...

Primary Details Time Type: Full time Worker Type: Employee The opportunity 2 positions available – Newcastle & Parramatta – both Hybrid Supporting a team of Case Managers, you will enjoy the collaborative team environment and learn new skills along the way. Diverse workload – blend of customer service and administration work. Your new role Provide administrative assistance supporting the Case Management of Managed Fund Claims by efficiently and accurately processing data, documentation, and payments in accordance with relevant legislative requirements, frameworks, and in accordance with QBE company policies and procedures. In this position, you will:   Assist team members and management with administration, customer service and support tasks. Respond to Internal, customer or Employer enquiries within required timeframes ensuring that we are putting the customer at the heart of what we do to ensure an effective resolution. Accurate &...

Primary Details Time Type: Full time Worker Type: Employee Location: Parramatta, NSW Type: Permanent, full-time hours The opportunity We now have an exciting opportunity for a Motor Claims Officer to join our friendly and knowledgeable team based at our Parramatta office looking after Total Loss, Fire & Theft claims.  With a focus on team collaboration and our #QBEDNA this role is a great opportunity for someone looking to take the next step in their career with full training provided. Your new role In this position, you will: Provide an exceptional operational and customer service experience for diverse internal and external stakeholders with our customers, brokers and partnerships. Assist in the growth and retention of business by providing timely and effective solutions that adhere to QBE guidelines. Process total loss and complex claims in line with set procedures and policies, ensuring that claims are...

Primary Details Time Type: Full time Worker Type: Employee Lead Software Engineer The opportunity Be part of a high-performing team Flexible (Within Australia) Permanent, Full-Time Position Your new role QBE’s Australia Pacific (AUSPAC) Division is undergoing a significant amount of transformation and adapting to Agile ways of working is the new way forward. As a result, we have a great opportunity for an experienced Lead Java Engineer to join our Technology Services team. In this role you will work closely with the Head of Platform to provide technical expertise as a full stack developer using Agile methodology and ensure quality outputs. As a people leader, you will be the first point of contact for your team, ensure your team is aligned with business goals, managing their performance, providing mentoring support and overall team development. Key Responsibilities include: Work in a squad that ensures the delivery of IT solutions...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity • Make a difference supporting people through a challenging process • Competitive salary + bonus + benefits on offer including hybrid working • Permanent, Full Time • Location – NSW Your new role The role of a Senior Case Manager will see you  return people to health and work with empathy and expertise . You will support our customers on their return-to-work journey by acting as the key point of contact for stakeholders, including injured workers, their employers, doctors, and other medical professionals. You will be empowered to manage a portfolio of workers compensation claims whilst delivering an exceptional customer experience throughout the process. Key activities as a Case Manager include: Effectively set expectations, communicate and educate injured workers and employers  Work in partnership with the injured worker and their employer to manage their journey in returning to...

Primary Details Time Type: Full time Worker Type: Employee Claims Officer- Commercial Motor Claims Location: Parramatta Type: Permanent, full time The opportunity At QBE we have an exciting opportunity to join our team of industry professionals in this Commercial Motor Claims officer role based out of our global Head Office in Parramatta.  Bring your experience in motor claims to the business and be rewarded with a competitive salary, genuine internal career progression, mentoring and development opportunities and a fantastic benefits structure. Your new role Promote QBE’s products and services through fostering great relationships with customers and stakeholders, showcasing our QBEDNA and company values Provide an exceptional operational and customer service experience for diverse internal and external stakeholders including our customers, brokers, organisations, and partnerships Process claims in line with set procedures and...

Primary Details Time Type: Full time Worker Type: Employee Claims Officer, Motor Location: Sydney Type: Permanent, full time The opportunity At QBE it’s not just what we do, but how we do it – we are an inclusive and supportive team of insurance professionals with a focus on service excellence for our valued customers and stakeholders.  This is a great opportunity to be part of a newly established team in the Corporate Fleet space. Ideally you will have some experience in insurance claims and a passion for motor. Your new role Promote QBE’s products and services through fostering great relationships with customers and stakeholders, showcasing our QBEDNA and company values Provide an exceptional operational and customer service experience for diverse internal and external stakeholders including our customers, brokers, organisations, and partnerships Process claims in line with set procedures and policies, ensuring that claims are...

Primary Details Time Type: Full time Worker Type: Employee Location: Parramatta, NSW Type: Permanent, full-time position At QBE, our purpose is to enable a more resilient future. We’re an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance. The opportunity It’s an exciting time to join the AUSPAC Technology division here at QBE Insurance. We’re undergoing...

Primary Details Time Type: Full time Worker Type: Employee Claims Officer- Professional Lines Location: Parramatta Type: Permanent, full-time position Your part in a changing world At QBE, our purpose is to enable a more resilient future. We’re an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance. We currently have a Claims Officer position available in our...

Primary Details Time Type: Full time Worker Type: Employee Claims Officer – Complex Commercial Property Claims Location: Sydney or Melbourne Type: Full-time, Permanent Position Do you have exposure to high value commercial property claims!? Are you a driven individual who loves a challenge and thrives off a fast paced environment? Join our experienced team of Claims professionals in all things high value and complex claims handling! Your part in a changing world At QBE, our purpose is to enable a more resilient future. We’re an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville,...

Primary Details Time Type: Full time Worker Type: Employee Senior Manager – Quality Assurance Type:  Permanent, Full Time Location: Parramatta Your part in a changing world At QBE, our purpose is to enable a more resilient future. We’re an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance. The opportunity Support the management of claims operational risk...