10 jobs found in phl three/neo

Primary Details Time Type: Full time Worker Type: Employee To deliver a high quality, cost effective full life-cycle recruitment service which adds value, meets customer needs and is aligned to business requirements and the wider HR strategy and people agenda. Primary Responsibilities • Manage full life-cycle recruitment by setting search strategy, actively sourcing candidates, prescreening, interviewing and presenting qualified candidates to hiring managers, negotiating offers and facilitating the hiring and on-boarding processes •Manage recruitment services to ensure – •Current and emerging customer needs and services expectations are understood and met •Recruitment process are applied efficiently and to a high-standard •Alignment between company and business priorities •Source high quality candidates using the most optimal channels and when appointments are made, manage the effective delivery of recruitment processes and procedures •Build, manage and maintain...

Primary Details Time Type: Full time Worker Type: Employee Provide primary technical support to team members as the subject matter expert. Receive, record and process all escalation, complaints or other insurance claims. Facilitates training and/or refresher courses for calibration purposes and/or any updates. Primary Responsibilities • Provide recommendations on business improvement (e.g. opportunity on TAT/SLA •Ensure compliance with QBE policies, procedures and relevant legislations • Maintain product, system and process knowledge • Identify and manage continuous improvement opportunities •Maintain effective communication with customers/stakeholders •Act as a referral point for members of the team so that their technical or procedural queries are dealt with. • Take and resolve escalations on claims • Create basic reports but not limited to performance metrics • May conduct training courses • Assist in on-boarding of new team members...

Primary Details Time Type: Full time Worker Type: Employee Produce analytics and reporting, map key reporting processes, document reporting requirements, manage stakeholders in the collection of requirements, identify insurance portfolio trends and data interpretation. Build, manage and maintain both adhoc and BAU reporting requirements Primary Responsibilities • Contribute to the provision of portfolio analysis and technical input to product strategies • Contribute to the development and delivery of budgets for all products distributed across all channels •Ensure company processes and procedures are followed when developing and maintaining reporting documentation • Improve current and plan analytic processes under minimal supervision and apply judgment in making and reviewing recommendations • Assist in building and implementing portfolio analysis tools and processes to ensure portfolio profit and growth •Meet with and obtain requirements from...

Primary Details Time Type: Full time Worker Type: Employee Managing the delivery of all build artefacts effectively to ensure quality outputs. Work closely with the team of software engineers to build, customise and integrate software solutions. Update existing systems and integrate improvements to work on the applications already in operation. Primary Responsibilities • Ensure consulting services and project focus is on delivering support to IT strategic objectives •Manage the continuous improvement of development processes and methodologies •Handle more complex issues and risks as required and escalate if necessary •SDLC and associated methodologies followed •Development processes undergo continuous improvements •Issues resolved or escalated in a timely manner in alignment with SLA •Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. •Ensure customer impacts are assessed and...

Primary Details Time Type: Full time Worker Type: Employee Provides input into business decisions through the data analysis of trends and business opportunities using both standard and specialised models/systems. • Contribute to the provision of portfolio analysis and technical input to product strategies • Contribute to the development and delivery of budgets for all products distributed across all channels • Ensure company processes and procedures are followed when developing and maintaining reporting documentation • Improve current and plan analytic processes under minimal supervision and apply judgment in making and reviewing recommendations • Assist in building and implementing portfolio analysis tools and processes to ensure portfolio profit and growth • Meet with and obtain requirements from business users to gather and analyze end user requirements • Daily interactions with unit managers on reporting requirements • Monitor performance of all...

Primary Details Time Type: Full time Worker Type: Employee The Software Engineer designs, codes, tests, corrects, and documents complex programs and scripts from agreed specifications and subsequent iterations, using agreed standards and tools. Collaborates in reviews of specifications, with others as appropriate.The Servicenow Developer helps analyze business requirements, design and implement Servicenow Solutions including but not limited to Servicenow Catalog Items amendment and development, workflow configuration using agreed standards and tools. Collaborates with business stakeholders in reviews of specifications, conduct necessary testing until implementation. Primary Responsibilities • Analyze business requirements, design and implement solutions. Breaking complex requirements into component-based requirements / design that can be individually designed / built / tested •Develop applications which includes coordination and collaboration with the BA/QA as...

Primary Details Time Type: Full time Worker Type: Employee Processing, analyzing and reporting of financial transactions and information. Responsible for the integrity of nominated bank accounts, including cash management, bank reconciliations and provide support to QBE business units. Primary Responsibilities • Contribute to the development of team’s business plan in order to maximize productivity and performance •Ensure all processes conducted are documented in a standard format and maintained in an accessible fashion • Contribute to the refinement of processes and procedures to improve systems and procedures • Comply on provided legislations, industry codes, company policies and procedures •Establish and maintain an efficient, effective relationship between Regional Finance and GSSC Finance staff, with a particular emphasis on maintaining clean reconciliations of accounts •Ensure the services are delivered as per SLA and maintain quality work consistently •...

Primary Details Time Type: Full time Worker Type: Employee Managing the delivery of all build artefacts effectively to ensure quality outputs. Provide technical leadership in design, development and deployment of QBE’s platforms. Primary Responsibilities • Ensure consulting services and project focus is on delivering support to IT strategic objectives •Strategic objectives understood and supported •Working with the business and IT to develop plans and strategies in alignment with the strategic direction. •Work with the Principal technologists on upgrading the IT infrastructure to latest versions so the QBE has the latest and greatest of the technology infrastructure •Working with the demand and supply to develop work and resource forecasts for the applications delivery support •Manage the continuous improvement of development processes and methodologies •Handle more complex issues and risks as required and escalate if necessary •SDLC and associated methodologies...

Primary Details Time Type: Full time Worker Type: Employee Responsible for providing high level of customer experience and resolution from various communication channels: phone, chat, email and portal for first level IT technical support globally covering both internal and external users. Perform IT Service Desk activities including the capture, analysis, escalation and management of Incident and Service Requests in alignment with IT policies and procedures. Primary Responsibilities • Performing problem and Level 1 incident management activities including receiving communications from customers from a variety of mediums, analysing, documenting and managing the incident or problem. •Providing excellent customer service through daily customer interactions. •Take ownership and responsibility of issues from start to successful resolution. •Performs troubleshooting with end-user issues on various software applications, hardware, network, telecommunication systems and...

Primary Details Time Type: Full time Worker Type: Employee Acting as the pivot or intermediary between end-users and IT to ensure that business/user requirements are delivered in IT solutions and meet the corporate and business objectives of HR. The Senior Business Analyst should have deep business knowledge across the QBE organization, and be able to work with all levels of personnel in defining business requirements and supporting the business delivery through the SDLC. Primary Responsibilities • Work with HR teams to plan, prioritise and schedule Applications Minor Enhancements and Applications Development projects •Support development of needs and capabilities and provide support to obtain business cases on prioritized business projects •Develop project documentation in alignment within company policies/methodologies •Analyse workflow to create process maps and isolate areas of potential improvement •Maintain work practices that follow applicable policies and...