Globe Life Family Heritage Division
09/26/2022  
Insurance Verification Specialist The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Verification Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus...
Globe Life Family Heritage Division Atlanta, GA, United States
09/26/2022  
Insurance Verification Specialist The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Verification Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus...
Globe Life Family Heritage Division Lincoln, NE, United States
09/19/2022  
About the Company About the Job The Customer Retention Department is responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of cancelling are provided assistance in understanding the importance of keeping their coverage, as well as providing policy maintenance. Globe Life Inc. is looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Customer Retention Representative you'll handle inbound and outbound telephone calls with customers who are calling to cancel their insurance coverage and/or place calls to current policyholders regarding coverage, premium due, as well as other policy information. You'll answer questions about policy benefits and premiums and accurately document the information on the appropriate database. You must have a positive, helpful...
Globe Life Family Heritage Division Atlanta, GA, United States Full Time
09/19/2022  
Job Summary The Sr. Production Supervisor will be responsible for all day-to-day operations and the guidance, leadership, growth, and development of the production staff in the McKinney QAC office. The Sr. Supervisor will have three direct reporting production supervisors which are responsible for teams of FT/PT QAC representatives. The Sr. Supervisor will be responsible for promoting and maintaining the highest standards of quality and quantity possible. This will require daily interaction with all QAC personnel to keep the staff motivated to meet and/or exceed their functional KPI's and department performance goals, as well as be the primary point-of-contact for all on-site operational needs. The Sr. Supervisor will also work closely with the management of QAC and HR to coordinate and seamlessly administer the hiring process and the appropriate handling of any discipline; all while maintaining appropriate documented records of personnel with confidentiality and integrity. The...
Globe Life Family Heritage Division McKinney, TX, United States Full Time
09/19/2022  
Are you ready for your next career opportunity? Globe Life is currently seeking an Investment Associate who will focus on corporate credit research and other related activities required to support a disciplined investment selection and review process for Globe Life Inc. (NYSE: GL) and its affiliates. This role is responsible for coverage of specific sectors and hundreds of securities within Globe Life's approximately $19 billion fixed income portfolio. Joining Globe Life Insurance comes with perks to support you in your personal and professional journey. Experience what being a part of the Globe Life family feels like. Be inspired by your leaders, be encouraged and cheered on by your teammates to excel, and be supported in your career journey while working with us. We offer a completive salary with a great benefits package, including 401(K) match, medical, dental, and vision health plans, short - term and long-term disability, paid time off, tuition reimbursement and other...
Globe Life Family Heritage Division McKinney, TX, United States Full Time
09/19/2022  
About the Company About the Job Globe Life Inc. has immediate openings available for full-time Bilingual (English & Spanish) Customer Service/Retention Specialists. We offer competitive wages and paid training.We are seeking outgoing, customer service-oriented people for our inbound and outbound call center. WFH opportunities available. Primary Duties: Servicing inbound calls from current policyholders with the intent of cancelling their insurance benefits Answering questions regarding coverage, premium and other policy information Composing business letters, communicating effectively through written and verbal communication Working independently and making judgment decisions is required Making outbound calls to existing policyholders to collect delinquent premium payments Reselling the benefits of our policies and providing excellent customer service Using various sales techniques to help increase the retention of our policyholders Recording policyholder...
Globe Life Family Heritage Division Atlanta, GA, United States
09/19/2022  
Job Summary The position will be a member of the Globe Life Actuarial Health Rate Filing team and participate directly in the process of assembling, submitting and processing correspondence relating to premium rate filings and assisting in the development of responses to state insurance department objections and inquiries. The ideal candidate will maintain a positive and supportive attitude, develop strong working relationships both inside and outside of the Actuarial Department, and be committed to providing detailed, accurate work. Primary Duties & Responsibilities Assemble, submit and process correspondence relating to premium rate filings. Assist in the development of responses to state insurance department objection and queries. Maintain excel spreadsheets and Actuarial databases that document rate filings, approvals, responses and rate implementations. Cross-train on submitting state reports, surveys and approving assessment charges. Additional duties will...
Globe Life Family Heritage Division McKinney, TX, United States
09/19/2022  
Insurance Verification Specialist The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Verification Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus...
Globe Life Family Heritage Division Atlanta, GA, United States Part Time, Full Time
09/19/2022  
Job Summary This Administrative Generalist is responsible with supporting all areas of operations with various functions and managing daily work flow. This representative is responsible for engaging with each department and customers on behalf of the company in a positive and professional manner. Their role is to have the ability and skill set to handle tasks in many areas of the office. Primary Duties & Responsibilities Responsible for distribution and mailing of all outgoing letters generated from each claim specialist; includes reviewing each letter for accuracy and proper claim form. Returned mail research, follow up and reporting; watches for trends, issues or potential fraud. The representative is expected to be courteous, helpful and professional when speaking to policyholders and agents. Processes policyholder requests in SOAR with high accuracy. In constant communication with each area concerning incoming/outgoing documents and faxes. Assist with...
Globe Life Family Heritage Division Cleveland, OH, United States Full Time
09/19/2022  
Insurance Verification Specialist The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Verification Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus...
Globe Life Family Heritage Division Lincoln, NE, United States Part Time, Full Time
09/19/2022  
Job Responsibilities Organizing, sorting, and mailing of claims letters, claim forms, medical authorization forms, and claims correspondence. Responding promptly with completing mail, fax, and miscellaneous requests for customers, agents, and examiners. Process returned mail procedures, check requests, and other claims assignment tasks. Prompt and accurate processing of wellness/screening claims and other claims as assigned using the required procedures and timelines. Completing phone calls to customers and medical providers to obtain information needed to process claims. Documenting system memos and claim files with all phone calls, issues, and correspondence. Assist the Corporate Services Department with claims related functions when needed. Complete additional department support tasks, various projects, and training as assigned. Required Skills: Primary Skills and Abilities Required to handle all related work and customer, agent and company information in a...
Globe Life Family Heritage Division Cleveland, OH, United States
09/19/2022  
Job Summary The Junior Underwriter will be responsible for screening life insurance applications. This person will work closely with the Clerks and Underwriters on all applicable daily tasks. They will be responsible for following underwriting guidelines, sending calls to obtain additional information, sending letters, and updating the system with the application's disposition. In addition, they will be responsible for comparing current health information from the proposed insured to any health information we may have on file for the same person from previous policies to ensure there is no discrepancy. This role is crucial to the process and requires attention to detail, critical thinking, and analytical skills. Primary Duties & Responsibilities Responsible for screening life insurance applications for selection of risks rendering an issue standard, rate, or decline disposition with the guidance of an underwriter or written guidelines. Implementation of...
Globe Life Family Heritage Division McKinney, TX, United States
09/14/2022  
About the Company About the Job The Customer Retention Department is responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of cancelling are provided assistance in understanding the importance of keeping their coverage, as well as providing policy maintenance. Globe Life Inc. is looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Customer Retention Representative you'll handle inbound and outbound telephone calls with customers who are calling to cancel their insurance coverage and/or place calls to current policyholders regarding coverage, premium due, as well as other policy information. You'll answer questions about policy benefits and premiums and accurately document the information on the appropriate database. You must have a positive, helpful...
Globe Life Family Heritage Division Atlanta, GA, United States Full Time
09/12/2022  
About the Company About the Job Globe Life Inc. has immediate openings available for full-time Bilingual (English & Spanish) Customer Service/Retention Specialists. We offer competitive wages and paid training.We are seeking outgoing, customer service-oriented people for our inbound and outbound call center. WFH opportunities available. Primary Duties: Servicing inbound calls from current policyholders with the intent of cancelling their insurance benefits Answering questions regarding coverage, premium and other policy information Composing business letters, communicating effectively through written and verbal communication Working independently and making judgment decisions is required Making outbound calls to existing policyholders to collect delinquent premium payments Reselling the benefits of our policies and providing excellent customer service Using various sales techniques to help increase the retention of our policyholders Recording policyholder...
Globe Life Family Heritage Division Atlanta, GA, United States Full Time
09/12/2022  
Job Summary The position will be a member of the Globe Life Actuarial Health Rate Filing team and participate directly in the process of assembling, submitting and processing correspondence relating to premium rate filings and assisting in the development of responses to state insurance department objections and inquiries. The ideal candidate will maintain a positive and supportive attitude, develop strong working relationships both inside and outside of the Actuarial Department, and be committed to providing detailed, accurate work. Primary Duties & Responsibilities Assemble, submit and process correspondence relating to premium rate filings. Assist in the development of responses to state insurance department objection and queries. Maintain excel spreadsheets and Actuarial databases that document rate filings, approvals, responses and rate implementations. Cross-train on submitting state reports, surveys and approving assessment charges. Additional duties will...
Globe Life Family Heritage Division McKinney, TX, United States Full Time
09/12/2022  
Amazing opportunity for career progression. Globe Life Family Heritage Division is looking for an Claims Examiner I to join their team in the Claims Health FHL department for our corporate location in Broadview, Ohio. This is a full time opportunity working on-site with the possibility to work remote based on performance. We offer a competitive salary with a great benefits package, including 401(K) match, medical, dental, and vision health plans, short - term and long-term disability, paid time off, tuition reimbursement and other career development opportunities. Come join our team! Job Duties Prompt and timely processing of supplemental accident, health and life claims accurately within deadlines Follow required department procedures and guidelines to ensure compliance with HIPAA, legal and insurance laws and regulations, and state specific policy and benefit contract provisions Phone correspondence with medical facilities, providers, policyholders, and agents Review...
Globe Life Family Heritage Division Cleveland, OH, United States Full Time
09/12/2022  
Job Responsibilities Organizing, sorting, and mailing of claims letters, claim forms, medical authorization forms, and claims correspondence. Responding promptly with completing mail, fax, and miscellaneous requests for customers, agents, and examiners. Process returned mail procedures, check requests, and other claims assignment tasks. Prompt and accurate processing of wellness/screening claims and other claims as assigned using the required procedures and timelines. Completing phone calls to customers and medical providers to obtain information needed to process claims. Documenting system memos and claim files with all phone calls, issues, and correspondence. Assist the Corporate Services Department with claims related functions when needed. Complete additional department support tasks, various projects, and training as assigned. Required Skills: Primary Skills and Abilities Required to handle all related work and customer, agent and company information in a...
Globe Life Family Heritage Division Cleveland, OH, United States Full Time
09/12/2022  
Insurance Verification Specialist The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Verification Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus...
Globe Life Family Heritage Division Atlanta, GA, United States Part Time, Full Time
09/12/2022  
Globe Life Insurance Company is looking for an exceptional Support Claims Clerk to join their team in the Policy Benefits department for our corporate location in Oklahoma City. We offer a competitive salary with a great benefits package, including 401(K) match, medical, dental, and vision health plans, short - term and long-term disability, paid time off, tuition reimbursement and other career development opportunities. We have employees coming up on their 50th year with Globe Life. With jobs in Accounting, Customer Care, Technology, and many other fields, a career with us will enhance your skills, provide endless knowledge, and allow you to work alongside some of the most experienced professionals in the industry. Come join our team! JOB SUMMARY The Support Claims Clerk assists the claim operation by completing a wide variety of tasks designed to gather and organize claim information for processing by Claim Examiners and Analysts. Key functions of this role vary as...
Globe Life Family Heritage Division Oklahoma City, OK, United States Full Time
09/12/2022  
JOB SUMMARY: The claims examiner is responsible for ensuring timely and accurate adjudication of Medicare Supplement claims within federal regulatory guidelines and established organizational standards. The examiner will be expected to make appropriate claim determinations based on policy provisions. PRIMARY DUTIES & RESPONSIBILITIS: Review Claim Documents for completeness and validity to adjudicate claim within organizational guidelines. Request additional information needed to process claims from providers and members. Retrieve images from Onbase and Outlook. Manage claims from inception to resolution within designated limit. Meet or occasionally exceed established standards for productivity and quality. Maintain claim turnaround time set. Communicate trends and other opportunities for improvement to Management. Maintain accuracy and quality with a less than 2% rate. Ensure all appropriate documentation, including any missing documentation is concise. Reports...
Globe Life Family Heritage Division Atlanta, GA, United States Full Time