Insurance Office Manager (Southfield, MI)

$65,000 - $85,000 yearly
  • The Murphius Group
  • Southfield, MI, USA
Commercial Lines Compliance Management Operations

Job Description

Job Description:

Client is a leading insurance niche provider that has been providing quality insurance services to clients for the last 3 years (Newer offering in the 36 employee organization, established in 2017.) They are committed to ensuring that their clients receive the best insurance policies and services. and we are

Looking for a talented and experienced Insurance Office Manager to join the team.

This position is on-site in Southfield, Michigan. Monday to Friday from 8:30 AM to 5 PM.

As the Insurance Office Manager, you will be responsible for managing the daily operations of the insurance office (5 Employees). You will oversee a team of insurance agents and provide leadership and support to ensure the success of the office. Your primary responsibilities will include:

  • Manage the daily activities of the insurance office, including scheduling, training, and supervising staff.
  • Ensure that all office policies and procedures are followed, including compliance with state and federal regulations.
  • Maintain accurate records and reports on office operations, sales, and customer service metrics.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Analyzing data: You will need to be comfortable working with data and analytics, as you will be responsible for analyzing sales and other metrics to identify trends and areas for improvement.
  • Resolving disputes: You will need to be able to resolve disputes that arise between policyholders and your company, ensuring that issues are resolved fairly and efficiently.
  • Developing and implementing policies and procedures to improve operational efficiency.
  • Communicate with the internal Sales Team.
  • Process small accounting tasks as such: AP/AR and commissions.



  • Insurance License
  • Property & Casualty experience
  • At least 3 years of experience in insurance sales and/or management
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines.
  • Proficient in Microsoft Office Suite and insurance industry software
  • Knowledge of insurance industry regulations and requirements


Salary: $50,000.00 - $85,000.00 per year



  • Competitive Salary 
  • Bonus
  • Dental Insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance



  • 8:30 - 5:00    Monday - Friday


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