Position Summary: We have an exciting opportunity to join our team as a Supervisor-Insurance Clearance.
In this role, the successful candidate as the Supervisor of Insurance Clearance is responsible for providing the daily supervision of the insurance clearance functions performed by the Insurance Clearance Department. Duties and responsibilities of the Supervisor include, but are not limited to: (1) oversight of insurance verification staff and departmental training, (2) assisting Insurance Clearance Department leadership and participating in the overall planning, organization, and direction of the department, (3) working collaboratively with all internal and external stakeholders.
This position is accountable for the supervision of the Insurance Clearance staff and works collaboratively with the Manager of Insurance Clearance to support all department initiatives.
Understands, and maintains current knowledge of financial clearance / intake processes and systems; regulatory and 3rd party payor issues; and automated payor systems.
Demonstrates creativity in making change recommendations to the Manager and in supporting implementation of such change once approved.
Attends departmental in-services and staff meetings; Ensures staff complies with in service and competencies. Coordinates activities and resources to ensure desired results.
Performs routine quality monitoring to ensure accuracy, timeliness and comprehensive content of information collected and documented to ensure reimbursement. Delivers feedback timely and constructively.
Develops and maintains productivity standards for areas of direct responsibility, and monitors adherence to those standards. Provides coaching and feedback to staff in areas of responsibility.
Promotes positive attitudes and works closely with staff to ensure exceptional customer service with patients, physicians, physician office staff, visitors, and all hospital colleagues.
Provides orientation, training and continuing education to staff. 9. Serves as a coach, mentor, team builder and facilitator.
Produces training tools to address performance deficiencies and to explain processes changes.
Adhere to compliance and departmental policies and procedures including compliance with 100% of HIPAA requirements, required trainings, and other Hospital mandated activities.
Perform other duties as assigned.
Minimum Qualifications: To qualify you must have a Bachelors degree. Minimum of 2-3 years of healthcare experience, including previous supervisory experience, or equivalent combination of education and experience. Excellent communication and organizational skills are required
Preferred Qualifications: Progressive supervisory experience in a large healthcare setting with responsibility for the supervision of multiple sites. Experience in transforming a diverse work team and multiple
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.