Claims Technical Assistant- Workers' Compensation

  • Chubb
  • Chicago, IL, United States

Job Description


Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.   

The Central Region is currently seeking a Technical Assistant in Workers’ Compensation claims.  The position will report to a Workers’ Compensation Claims Supervisor and reside in either Chicago or Dallas. 

The Claim Technical Assistant position is an integral role within the Claims Department that will provide claim support to the WC Claim staff in all key phases of the adjustment process, consistent with Best Practices. Responsibilities will include but not be limited to:

• Confirm and monitor initial claim information.
• Organize, summarize and update materials as needed (e.g., legal pleadings, deposition transcripts, financial documents, Etc).
• Through the life cycle of a case, assist examiner with claim strategy and in the collection and follow-up of all necessary information and documentation.
• Compose various letters and other documents.

• Handle complex regulatory compliance issues

• Track and maintain diary for notification & assignment, coverage, scheduled mediations, arbitrations, and trials, etc.

Job Requirements:

• College degree preferred

• 2+ years claims experience, demonstrating proficient skills in the following areas: customer service, written and oral communication, team orientation, analytical and problem-solving skills, demonstration of initiative and follow-through with work assignments.
• Knowledge of legal, business, and financial terminology and computerized information retrieval and research systems.
• Demonstrated ability to independently manage specific claim file functions and concisely summarize and provide recommendations as required.
• Exceptional organizational and prioritization


Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. Chubb is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply

Chubb strives to offer a diverse and inclusive and rewarding work environment.  Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills.  We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

EEO Statement

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.  Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment

Apply Now