01/05/2022

Claim Assistant

  • Chubb
  • Tampa, FL, United States

Job Description

Organized in 1953, ESIS®, Inc. (ESIS) provides customized risk management services. ESIS is part of ACE USA, the U.S.-based retail operating division of CHUBB , through its underwriting and service companies, provides insurance products and services throughout the U.S. Additional information about ESIS and its products and services can be found at www.esis.com. CHUBB is a global leader in insurance and reinsurance serving a diverse group of clients around the world.

 

The Claim Assistant, under close supervision, performs customer service and/or claims processing functions.

 

MAJOR DUTIES & RESPONSIBILITIES:

 

Duties may include, but are not limited to:

  • Receive new losses and verifies accuracy of information via coverage.
  • Register new loss information on system.
  • Perform all file updates on system as directed by claim reps/team leader.
  • Register loss payments on system.
  • Provide customer service to agents, insureds, clients and other customers.
  • Prepare all loss registration forms. 

SCOPE INFORMATION:

 

Reports to an Operations Supervisor or to Claims Team Leader.  There are no positions reporting into this position. 

 

DESIRED QUALIFICATIONS:

  • 1 year previous claims processing experience.
  • Strong customer orientation and experience supporting customer needs.
  • Strong written and oral communication to effectively provide service to internal and external customers. 
  • Strong analytical and organizational skills.
  • Strong computer systems experience and experience in an automated environment.
  • Keyboarding and data entry skills.
  • Works well within a team environment; focus on self-development.
  • Committed to high standards of behavior and performance.

 

ESIS offers a competitive salary plus cash bonus, equity opportunities and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress.



 Req - Internal Description



Internal Description



 

Description - Internal

Organized in 1953, ESIS®, Inc. (ESIS) provides customized risk management services. ESIS is part of ACE USA, the U.S.-based retail operating division of CHUBB , through its underwriting and service companies, provides insurance products and services throughout the U.S. Additional information about ESIS and its products and services can be found at www.esis.com. CHUBB is a global leader in insurance and reinsurance serving a diverse group of clients around the world.

 

The Claim Assistant, under close supervision, performs customer service and/or claims processing functions.

 

MAJOR DUTIES & RESPONSIBILITIES:

 

Duties may include, but are not limited to:

  • Receive new losses and verifies accuracy of information via coverage.
  • Register new loss information on system.
  • Perform all file updates on system as directed by claim reps/team leader.
  • Register loss payments on system.
  • Provide customer service to agents, insureds, clients and other customers.
  • Prepare all loss registration forms. 

SCOPE INFORMATION:

 

Reports to an Operations Supervisor or to Claims Team Leader.  There are no positions reporting into this position. 

 

DESIRED QUALIFICATIONS:

  • 1 year previous claims processing experience.
  • Strong customer orientation and experience supporting customer needs.
  • Strong written and oral communication to effectively provide service to internal and external customers. 
  • Strong analytical and organizational skills.
  • Strong computer systems experience and experience in an automated environment.
  • Keyboarding and data entry skills.
  • Works well within a team environment; focus on self-development.
  • Committed to high standards of behavior and performance.

 

ESIS offers a competitive salary plus cash bonus, equity opportunities and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress.

Qualifications - Internal

DESIRED QUALIFICATIONS:

  • 1 year previous claims processing experience.
  • Strong customer orientation and experience supporting customer needs.
  • Strong written and oral communication to effectively provide service to internal and external customers. 
  • Strong analytical and organizational skills.
  • Strong computer systems experience and experience in an automated environment.
  • Keyboarding and data entry skills.
  • Works well within a team environment; focus on self-development.
  • Committed to high standards of behavior and performance.


Job Requirements:

Organized in 1953, ESIS®, Inc. (ESIS) provides customized risk management services. ESIS is part of ACE USA, the U.S.-based retail operating division of CHUBB , through its underwriting and service companies, provides insurance products and services throughout the U.S. Additional information about ESIS and its products and services can be found at www.esis.com. CHUBB is a global leader in insurance and reinsurance serving a diverse group of clients around the world.

 

The Claim Assistant, under close supervision, performs customer service and/or claims processing functions.

 

MAJOR DUTIES & RESPONSIBILITIES:

 

Duties may include, but are not limited to:

  • Receive new losses and verifies accuracy of information via coverage.
  • Register new loss information on system.
  • Perform all file updates on system as directed by claim reps/team leader.
  • Register loss payments on system.
  • Provide customer service to agents, insureds, clients and other customers.
  • Prepare all loss registration forms. 

SCOPE INFORMATION:

 

Reports to an Operations Supervisor or to Claims Team Leader.  There are no positions reporting into this position. 

 

DESIRED QUALIFICATIONS:

  • 1 year previous claims processing experience.
  • Strong customer orientation and experience supporting customer needs.
  • Strong written and oral communication to effectively provide service to internal and external customers. 
  • Strong analytical and organizational skills.
  • Strong computer systems experience and experience in an automated environment.
  • Keyboarding and data entry skills.
  • Works well within a team environment; focus on self-development.
  • Committed to high standards of behavior and performance.

 

ESIS offers a competitive salary plus cash bonus, equity opportunities and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress.



 Req - Internal Description



Internal Description



 

Description - Internal

Organized in 1953, ESIS®, Inc. (ESIS) provides customized risk management services. ESIS is part of ACE USA, the U.S.-based retail operating division of CHUBB , through its underwriting and service companies, provides insurance products and services throughout the U.S. Additional information about ESIS and its products and services can be found at www.esis.com. CHUBB is a global leader in insurance and reinsurance serving a diverse group of clients around the world.

 

The Claim Assistant, under close supervision, performs customer service and/or claims processing functions.

 

MAJOR DUTIES & RESPONSIBILITIES:

 

Duties may include, but are not limited to:

  • Receive new losses and verifies accuracy of information via coverage.
  • Register new loss information on system.
  • Perform all file updates on system as directed by claim reps/team leader.
  • Register loss payments on system.
  • Provide customer service to agents, insureds, clients and other customers.
  • Prepare all loss registration forms. 

SCOPE INFORMATION:

 

Reports to an Operations Supervisor or to Claims Team Leader.  There are no positions reporting into this position. 

 

DESIRED QUALIFICATIONS:

  • 1 year previous claims processing experience.
  • Strong customer orientation and experience supporting customer needs.
  • Strong written and oral communication to effectively provide service to internal and external customers. 
  • Strong analytical and organizational skills.
  • Strong computer systems experience and experience in an automated environment.
  • Keyboarding and data entry skills.
  • Works well within a team environment; focus on self-development.
  • Committed to high standards of behavior and performance.

 

ESIS offers a competitive salary plus cash bonus, equity opportunities and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress.

Qualifications - Internal

DESIRED QUALIFICATIONS:

  • 1 year previous claims processing experience.
  • Strong customer orientation and experience supporting customer needs.
  • Strong written and oral communication to effectively provide service to internal and external customers. 
  • Strong analytical and organizational skills.
  • Strong computer systems experience and experience in an automated environment.
  • Keyboarding and data entry skills.
  • Works well within a team environment; focus on self-development.
  • Committed to high standards of behavior and performance.


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