IT Resource Manager - Remote

  • TruStage
  • United States

Job Description

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Purpose:

Official job description title is IT Manager -Talent

This position is responsible for providing people leadership to staff on software delivery and/or service teams. The IT Manager – Talent will develop individuals and teams in a product, operations, or service area, in coordination with their peer(s) and other leadership team members.  The IT Manager – Talent will focus on employee engagement, career movement, and upskilling of individuals across the Technology Organization.

Job Responsibilities:

Personnel Management and Development

  • Promote an atmosphere of confidence and trust with direct reports and empowers, engages, and motivates teams to fulfill delivery needs.
  • Embraces an environment for personal growth and continuous learning; aligns goals to organizational objectives and delivers ongoing assessment of employee’s performance related to their goals.
  • Accountable for strategic proposals on team composition and headcount to both align to and support business and technical roadmaps.
  • Removes impediments and resolves organizational issues within their area.
  • Fosters a culture that embraces engineering mindset, growth and knowledge sharing.
  • Proven experience with innovation resulting in high quality, secure, and outcome-based value delivery.
  • Establishes and matures various Communities of Practice (CoP).
  • Accountable for composition of teams within their area; hiring, development, performance management.
  • Identifies and develops data and metrics to elevate coaching discussions as it relates to team and individual performance.
  • Seeks knowledge on trends in industry and technology to staff or upskill teams.
  • Ensure staff are skilled and compliant with required controls and best practices such as corporate policies, security, privacy, regulatory, architectural, etc.

Participating in Product/Service Implementation

  • Participate in solving complex problems that require the highest technical skills, in partnership or consultation with other technical or business experts.
  • Partners with Scrum Master(s) (or other IT Agility Leader) in continuously evaluating team maturity, health, performance, and productivity.
  • Collaborate with Product and Delivery and/or Service/Infrastructure leadership in identifying the most suited employee and/or skill for the required work in agile teams, balancing individual development opportunities and skillset needed on the team.
  • Anticipate and design future agile team structures to elevate individual development opportunities and skillsets.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

  • A four (4) year degree in computer science, business, or equivalent trade-off in related professional work experience.
  • 10+ years of technical experience leading people.  
  • Innovation and strategic thinking to be able to continuously improve and evolve software development teams and individuals.
  • Experience in the Software Delivery Lifecycle (SDLC) as it relates to developing methods and standards and promoting work standards among other employees of the company.
  • Experience managing technical staff, interviewing, hiring and assessing personnel.
  • Skilled in the use of data and metrics to elevate coaching discussions as it relates to team and individual performance.
  • Skilled in innovation resulting in high quality, secure, and outcome-based value delivery.
  • Proven skills in coaching team members in the areas of performance standards and work methods.
  • Direct experience with Agile delivery methodologies and able to coach teams and individuals in Agile mindsets and principles as well as drive Agile adoption.
  • Proven ability to resolve conflicts in Agile team before they escalate (mediation skills).
  • Ability to create an atmosphere of trust and comfortable/efficient work environment.

#LI - SW

#LI - Remote

If you’re ready to help make a difference, apply today. Please provide your Work Experience and Education or attach a copy of your resume.  Applications received without this information may be removed from consideration.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.


Base Salary Range:

$127,700.00 - $191,600.00


At TruStageTM, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.

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