Security Operations Specialist(Security Officer)

  • West Bend Insurance Company
  • West Bend, WI

Job Description

Company Overview

Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary

The Security Operations Specialist is responsible for monitoring building security using security cameras, video intercoms, and a complex access control and alarm monitoring system.  This position supports all emergency response procedures including fire evacuation, severe weather, shelter in place, responding to medical emergencies, and workplace violence.  In addition to staffing the Security Operations Center, the Specialist will patrol buildings and grounds and enforce company security policy.

Responsibilities & Qualifications

Summary of Responsibilities

Perform operational security services to include visitor management at various assigned posts. Respond to security or life safety emergencies throughout the campus. Patrol, observe, and report daily including use of security vehicle and radio communication. Support events. Assist in onboardings and security orientation. Support the Security Claims Evidence program.


Preferred Experience and Skills

  • Three to five years of experience in physical security
  • Experience in Microsoft Office and security software applications
  • Oral and written communication skills
  • Organizational skills
  • Decision making skills
  • Detail oriented


Preferred Education and Training

  • High School Diploma or equivalent
  • First Responder Certification in Community CPR/AED
  • Valid driver’s license


**Hours: Monday-Friday, 2:00pm-10:00pm**







West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

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