Email Marketing Manager

  • Amica Insurance
  • Lincoln, RI, United States
Full Time

Job Description

Email Marketing Manager

Marketing Department
50 Amica Way, Lincoln RI 02865

Want to join a company where doing good is what we do?
The feeling is mutual.

Our Marketing Department located in Lincoln, RI is looking for an Email Marketing Manager that will be responsible for the strategy, planning and execution of Amica's comprehensive email program under the direction of the Digital Marketing Director. The Email Marketing Manager will analyze email campaign results to enhance customer journeys and segmentation using relevant data and technology. They will also work closely with internal stakeholders and the creative team to develop email programs that influence customer acquisition, retention and engagement.


  • Manage all aspects of Amica’s customer and prospect email programs across all lines of business.
  • Drive strategic email growth focused on onboarding, acquisition, retention and engagement.
  • Develop & maintain customer journeys across all email communications.
  • Identify key performance indicators and measure performance for business cases and campaign strategies.
  • Gain insights from data for continuous A/B testing opportunities, optimizing for engagement, cross-sell, upsells and conversions.
  • Lead team in conceptualizing, creating, and executing of new email marketing campaigns.
  • Collaborate with cross-functional teams to ensure alignment with company’s sales and retention goals.
  • Work closely with marketing senior management to ensure email projects meet business objectives and fall within budget.
  • Evaluate current programs, vendors and emerging email technologies to provide input and perspective for adoption where appropriate.
  • Maintain and build new relationships with email vendors and internal stakeholders


  • Insurance knowledge preferred
  • Minimum of 10 years of relevant email marketing experience
  • Bachelors degree is required
  • Expertise in compliance and email best practices, including segmentation, deliverability, content, and design
  • Strong project management and communication skills
  • Self-motivated with high degree of initiative and excellent follow-up skills, along with strong analytical and problem-solving skills

Perks and Benefits

  • Paid vacation, holidays and sick day
  • Competitive salaries and exceptional benefits
  • Generous leave programs, including paid parental bonding leave
  • Medical, dental, vision coverage, short- and long-term disability, and life insurance
  • Student Loan Repayment and Tuition Reimbursement programs
  • Fitness and wellness reimbursement
  • Generous retirement benefits
  • Employee community involvement
  • Strong relationships, lifelong friendships
  • Opportunities for advancement in a successful and growing company

About Amica  

Amica is the longest-standing mutual insurer of automobiles in the U.S. A direct writer, we also offer home, life, marine and umbrella insurance, as well as annuities. Founded on the principles of outstanding service, Amica creates peace of mind and builds enduring relationships with its customers. That mission is shared and supported by thousands of employees across the country.

Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.




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