Claims Manager

  • EMC Insurance
  • Dallas, TX, USA
Claims Commercial Lines Management

Job Description

At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.


Essential Functions:

  • Manage claim office handling commercial property, casualty, and workers compensation claims with heavy casualty background
  • Manages the claims teams in the performance of job functions to ensure adherence to the best practices and guidelines
  • Ensures that all claims are assigned in a timely manner and to the appropriate adjuster based on workload, claim volume, type of claim and adjuster experience
  • Advises staff on questions of coverage, liability, claim value and strategy
  • Examines claim files to determine whether proper claim handling procedures are being followed
  • Ensures that timely, adequate reserves have been established
  • Communicates with other departments regarding risk evaluation, account activity, significant reserve changes, and claim trends
  • Reviews litigated files
  • Oversees compliance with state and federal requirements


Education & Experience:

  • Bachelor’s degree or equivalent relevant work experience
  • Ten years of claims handling experience in progressively responsible roles, including supervisory functions
  • Insurance designations preferred


Knowledge, Skills & Abilities:

  • Superior knowledge of the claim function
  • Analytical ability and excellent judgment regarding liability and coverage
  • Excellent leadership qualities
  • Proven excellent knowledge of insurance contracts, medical terminology and legal aspects of court procedures
  • Excellent knowledge of computers and claims systems
  • Superior investigative and problem-solving abilities
  • Occasional travel; valid driver’s license with an acceptable motor vehicle report per company standards will be required if traveling  




Our employment practices are in accord with the laws which prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.


All of our locations are tobacco free including in company vehicles.

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