Senior Account Manager - Business Insurance - Lincoln, NE (MMA Upper Midwest)

  • Marsh and McLennan
  • Lincoln, NE, United States
Full Time

Job Description

Your goals. Your ambitions. Your definition of success. At MMA, we believe nothing should stand in your way of making these a reality. Here, your future is limitless. As an MMA colleague, you’ll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

As a part of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in risk, strategy, and people, MMA colleagues are part of a network of resources and expertise that sets our organization apart from the competition.

We are currently seeking a Senior Account Manager on our Business Insurance team in Lincoln, NE 

What can you expect?

  • Small agency feel with world class resources of an international corporation         
  • Committed, competent and engaged leadership at all levels
  • Driven & entrepreneurial team-oriented environment
  • Our Core Values: Innovation, Passion, Collaboration, Accountability, and Integrity

What is in it for you?

  • Personal & professional development opportunities
    • MMA University - 1000s of free courses and resources
    • Certification & designation bonuses. Company-paid study time & testing fees
  • Flexible work options
  • Dress for your day
  • Competitive compensation & benefits package including Paid Parental Leave & PTO for Volunteering
  • Colleague Resource Groups and a focus on diversity, equity, and inclusion
  • And more!

We will count on you to:

  • Maintain files in agency management system and document management system in an orderly, up-to-date manner.
  • Perform account transactions, including but not limited to applications, quotations, ID cards, endorsements, invoices, binders, renewals, certificates, follow-up and correspondence on assigned accounts.
  • Obtain renewal information from the insured and company on designated accounts prior to renewal and complete applications as needed.
  • Conduct periodic service calls for designated accounts.
  • Perform special projects at the request of designated clients after being approved by manager.
  • Maintain a concern for timeliness and completeness when interacting with customers, agency and company personnel to minimize potential for errors & omissions claims.
  • Reviews renewals to determine if non-standard policies can be rewritten in a standard program. Prepares rewrite applications for business through companies no longer represented. Secures and submits required renewal underwriting information.
  • Receive phone calls and office visitors requesting quotes, changes to existing coverage and/or new policies.
  • Review existing accounts to determine if additional lines of insurance should be solicited.
  • Receive and reviews all terminations and cancellations to determine action to be taken.
  • Actively review increases in limits and/or overages or rounding out accounts through sales to clients at service contact opportunities.
  • Document all material conversations with insured and/or carriers regarding exposures and coverages.
  • Mentor and train new and existing staff as requested by management.
  • Assist with claims handling.
  • Handle process of new business and renewal marketing.
  • Attend client meetings as requested.
  • Assist Producers as needed.
  • Perform other functions as assigned by management.

What you need to have: 

Must be an assertive self-starter with the ability to influence others. Must have strong and effective presentation skills through both verbal and written communications. Must be an independent thinker and self-starter.

What makes you stand out:

  • Demonstrated proficiency in all aspects of account management.
  • Insurance Professional Designations (examples: CIC, CPCU, CISR)
  • Must have all licenses as required by the State Department of Insurance to discuss and/or sell insurance in states where the agency functions.
  • Proficient in us of personal computer, calculator, agency automation system, Microsoft products including Word, Excel, Access and Outlook.
  • Consistently shows professional demeanor, ownership in work and is actively engaged in mentorship.

MMA encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: a flexible, hybrid work environment, health and welfare, 401K, employee assistance program, volunteer opportunities, and other programs.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

At MMA, your future is limitless. For more information about our company, please visit us at: http://marshmma.com/careers.

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