Insurance Operations Specialist

  • Marsh and McLennan
  • Chicago, IL, United States
Full Time

Job Description

Marsh is seeking candidates for our Insurance Operations Specialist position in the Construction Wrap-Up Service department in our Chicago office.

What can you expect?

You will provide administrative support such as processing forms and supporting correspondence. Utilizing Marsh Wrap-Up technologies, you will be responsible for accurate data input, insurer claims data, insurer audit systems, wrap-up Project Insurance Manual, and basic contractor insurance pricing 

What is in it for you?

  • A company with a strong brand and strong results to match
  • Culture of internal mobility, collaboration, and valued partnership with HR from the business.
  • Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
  • Competitive pay (salary and bonus potential), Full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match, AND contribution
  • Flexible work opportunities for work/life balance
  • Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan

We will count on you to:

  • Maximize the success of Marsh by optimizing the satisfaction of enrolled contractors and improving NOI by maintaining productivity standards
  • Process all WU forms and supporting correspondence including Notice of Award, Insurance Premium Worksheet, Enrollment, Certificate of Insurance, Policy Issuance, Payroll Reporting, and Notice of Completion
  • Perform initial analysis of contractor insurance credits, escalating to WUPM as necessary for complicated programs or deviations from expected values
  • Follow up on delinquent and missing information from contractors
  • Enter information into Marsh WU technology (MWrap)
  • Issue and deliver standard reports to client, enrolled contractors, an insurer as required
  • Address client and contractor questions and concerns, escalating to WUPM as necessary
  • Prepare, organize, and distribute reports for stewardship and claims review meetings

What you need to have: 

  • Minimum 1 year of professional work experience
  • Associate degree
  • Proficient in MS Office

What makes you stand out:

  • Active Property & Casualty License preferred
  • Administrative experience in the construction or insurance industry preferred
  • Bachelor’s degree preferred

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.


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