09/08/2024

Remote Insurance & Membership Sales Agent

  • AAA - Auto Club Group (ACG)
  • United States

Job Description

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Hourly

Job Description:



 

Why Choose a Career with the AAA The Auto Club Group (ACG)

You’re a sales professional at heart. You enjoy a job that keeps you busy and provides for you and your family. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about its members and employees. Continue reading to see what our Insurance and Membership Sales Agent opportunities are all about!

A Day in the Life of an Insurance and Membership Sales Agent:

Our Insurance and Membership Sales Agents are responsible for handling incoming calls to the insurance call center with the ability to respond to all customer inquiries and requests with a high level of customer service. As well as determine the insurance needs of the customer through the probing process and offer a proposal with the appropriate insurance coverage and/or protection solution.

In this role, you will also have the opportunity to:

  • Achieve a balance in production to meet company business and growth objectives by maintaining an appropriate mix of business.

  • Provide professional product expertise by thoroughly explaining coverage limits, deductibles, payment options, policy language, and servicing provisions.

  • Provide expert advice by careful review of all available products and offer the best value or solution to the member/customer.

  • Respond to current policyholder inquiries and requests.

How we reward our employees:

In addition to a competitive starting salary, ACG offers excellent and comprehensive benefits packages:

  • Hourly rates starting at $17.33 an hour plus incentives

  • Overtime earning potential at time and a half the hourly wage

  • Fully paid training

  • Medical, dental, and vision benefits

  • 401k with employer match

  • Paid parental leave and adoption assistance

  • Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays

  • Paid volunteer day annually

  • Tuition assistance program, professional certification reimbursement program, and other professional development opportunities

  • AAA Membership

  • Discounts, perks, rewards, and much more

We are looking for candidates who have:

Education

  • High School diploma or equivalent.

Experience

  • Demonstrated sales and marketing success

  • Experience in computer quoting software and e-mail applications.

Certifications / Licensure

  • Must attain appropriate State Property & Casualty insurance sales license within 60 days

  • Ability to attain and maintain state license for membership sales as required

Preferred Qualifications

  • At least 2 years of Call Center Sales experience

  • Bachelor’s degree in business, Sales, Marketing, or a related field

Work Environment

This is a remote call center position. Call Center employees work remotely full-time. An exception to this would be in the case of connectivity or service level issues, in which employees would be required to report temporarily to a designated ACG facility (if located <50 miles from an office) until connectivity or service levels are restored.

#LI-Remote

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Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.


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