Sr Consultant, Business Program Management

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will be responsible for support as the PMO Point of Contact for Wholesale, Brokerage, Underwriting Performance and Pricing.

The individual in this role can work remotely or in a SuccessFlex (hybrid) work environment if near an office.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Compensation Grade: H3

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Job Description Summary

JOB SUMMARY: Directs the strategic alignment and success of major corporate programs and initiatives for assigned business units. Prioritizes, approves and ensures the completion of new product development, design of new processes, adoption of new strategies and/or programs within time, budget, and specification constraints. Provides a single point of contact integration for individual projects into larger program management on a corporate-wide basis.

Job Description

Reports to: Officer / VP.  May manage project managers through direct of indirect reporting relationship.

Key Responsibilities:
1. Directs the evaluation of proposed business development efforts including the coordination of initial program/project proposals (i.e., high level scope, deliverables, cost estimates and return on investment analysis) and charters.  Determines and recommends to senior management if program/project strategically aligns with the organization?s strategy and objectives.

2. Consults with senior leadership and assigned project teams to identify scope/specifications and business needs, writes proposals, prepares risk assessments and establishes budgets and timeframes for major programs and team based activities, with the goal of ensuring alignment with corporate strategy and objectives.

3. Directs the allocation and funding for programs/projects and their initiatives.

4. Directs the development of business perspective work plans to determine needed resources (process, functional, product and distribution channels) to deliver program/project charters, requirements, user acceptance testing strategies, training, and system implementation.

5. Monitors and assesses all projects and strategic initiatives and communicates status to senior leadership.  Ensures and manages the communication to and incorporation of feedback from customers on proposed, developing and completed projects and strategic initiatives.  Evaluates all related vendor deliverables.

6. Manages the interfaces between projects, acting as a liaison between project managers and directors, to ensure collaboration and coordination between business unit leadership, program/project development staff, senior management, Technology Services, customers, and if necessary, vendors and outside consultants.

7. Identifies technology and human resource commitments across the organization.  Provides feedback and makes recommendations to senior management to assist in prioritization, formation of cross-functional and/or customer integrated teams and the reallocation of resources when necessary.

8. Identifies gaps, overlaps, conflicts, and time as well as budgetary and resource barriers, which effect programs and projects individually and as a whole.  Facilitates resolution, mitigation, and appropriate elevation.  Maintains a log of common issues, risks, and changes to promote organizational learning and proactive response.

9. Identifies endangered and misaligned programs, projects, and initiatives, and represents senior management in leading resulting recovery, revision, or shutdown efforts that may be required.

10. Develops, implements, and maintains a consistent program/project management framework such as methodologies and standards for use in the assigned business unit leadership and associated business units. 

11. Consults and coaches leadership and team members throughout business units on new project/program management trends, practices and procedures, and tools.

12. Acts as a liaison to program management staff in other areas of Nationwide and integrates the workflow in these areas in support of company and business unit strategy.

13. Performs other duties as assigned.

JOB REQUIREMENTS:

Education:  Undergraduate degree in business, insurance or related field.  MBA or equivalent desired.  Project Management Certification strongly preferred. 

Experience:  Ten years of general management experience including insurance operations, program/project leadership, and involvement/interaction with multiple functional areas such as HR, finance/accounting, systems, legal, and communications.

Knowledge: Proven knowledge of project management tools, concepts, and methodologies (such as PMI and SEI CMM concepts, PERT, CPM Network, MS Project, PIMS, etc).  Knowledge of industry, customers and businesses as demonstrated by CPCU, CLU, and/or ChFC highly desired.  Must have familiarity with Nationwide?s strategic vision, directions, and values.

Skills/Competencies: Demonstrated competency in key competencies of effective program/project management such as scope, definition, time management, cost analysis and allocation, human resource management, risk assessment and management, procurement, communication and integration management.  Must be able to work and manage large, complex programs/projects.

Values:  Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Staffing Exceptions to the above minimum job requirements must be approved by: Business Unit VP and HR VP.

JOB CONDITIONS:

Overtime Eligibility:  Not Eligible (exempt).

Working Conditions: Normal office environment.  Occasional travel.  Non-standard or extended work may be required based on project needs.

ADA:  The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Job Evaluation Activity: 1/28/04 SJB
 

We currently anticipate accepting applications until 09/16/2024. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for Sr Consultant, Business Program Management : $107,000.00-$207,000.00

The expected starting salary range for Sr Consultant, Business Program Management : $116,000.00 - $176,000.00