Regional Underwriting Support Supervisor - Remote

  • PMA Companies
  • Pittsburgh, PA, United States
Full Time

Job Description

The Regional Underwriting Support Supervisor provides leadership and supervises the daily activates of Underwriting support staff consisting of Underwriting Assistants, Sr Underwriting Assistants and UW Secretaries in multiple PMA field offices. This includes assigning and prioritizing work across various lines of business, products and branches.


  • Reviews, plans, assigns and coordinates work among staff to ensure processing of work in a timely and efficient manner. Ability to analyze and as needed adapt procedures, processes and techniques to respond to complex situations or increased workloads periods.
  • Establish and maintain a thorough knowledge of the PMA operational procedures for the Underwriting Assistants and U/W Secretarial positions.
  • Performs file audits.
  • Ensure that performance management process is being conducted according to plan, including administration of interim and annual evaluations, individualized coaching and feedback opportunities.
  • Assists with staff selection, employee training and implementation of professional development plan for employees.
  • Provide on-going and effective communication with staff. Holds regularly scheduled meetings.
  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

Job Requirements:
  • Five years of experience as an Underwriting Assistant acquiring an advanced knowledge in all commercial lines of business processing requirements.
  • Associate in Underwriting or Associate in Management or equivalent work experience.
  • Demonstrated customer service and leadership skills.
  • Excellent interpersonal and communication skills
  • Ability to travel.

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