Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
We are currently looking for a Senior Claims Field Specialist to handle property claims in the West Palm Beach, Florida area.
Complete onsite inspection of properties to include investigating facts, evaluating damages and writing estimates
Effectively evaluate contract language and identify coverage issues
Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
Maintain an active file diary to more file toward resolution
Recognize and pursue recovery
Adhere to all statutory and regulatory fair claims practices
Recognize and identify potential fraudulent claims
Effectively control the use, work product, and expenses of outside vendors
Effectively evaluate claim facts and negotiate claim settlements
Develop and maintain strong business relationships with internal and external customers
Successfully contribute to the development and delivery of the team’s goals, objectives and results
Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.
Establish and maintain rapport with business partners including insureds, agents, and underwriters
Provide excellent customer service skills to a diverse client base that results in more than satisfied clients.
Full knowledge of personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred
Xactimate or similar estimating platform experience required
An aptitude for evaluating, analyzing, and interpreting information
Excellent verbal and written communication skills
Innovative thinker with ability to multi-task
Strong customer service skills
Working knowledge in Microsoft Office
Prior experience handling complex claims with large exposures
Ability to work in multiple systems and utilize provided technology to estimate damages in the field
Ability to work both independently and team supportive environment
Empowerment to make decisions within your authority and execute company mission
Must have the ability to secure the Property and Casualty Adjusters license within 6 months of employment
Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.