Position Summary: Manage and direct the resolution of a caseload consisting of low complexity, high volume commercial property and casualty claims. This position interprets policies to confirm coverage, selects and assigns external experts and independent adjusters, determines the amount of loss and negotiates settlements within a specific range of assigned claim reserve and payment authority.
Essential Functions and Responsibilities:
Promptly contact insureds, claimants and brokers to acknowledge receipt and assignment of new claims
Confirm coverage and establish claim reserves within assigned monetary authority.
Assign independent adjusters and other experts to investigate losses and follow through to completion of investigation.
Analyze investigative facts and determine liability in third party claims
Evaluate all pertinent data on a claim to establish fair settlement range.
Negotiate settlements and/or ACV of property.
Issue Risk Alerts for specific underwriting hazards.
Alert claim management to high exposure claims with potential to exceed reserve authority.
Recognize indicators of fraud.
Settle claims within assigned payment authority on a timely basis.
Investigate subrogation potential and follow through to completion.
Knowledge and Skills:
4-Year college degree preferred.
Minimum 2 years prior commercial claims adjusting experience.
Working knowledge of coverage and claim investigation techniques.
Basic MS Office skills.
Strong oral and written communication skills.
Attainment of adjuster licenses in required states (or willingness to attain upon hire).
Strong organizational skills
Ability to professionally interact with wide variety of different personalities.
Ability to handle difficult situations calmly and rationally.
To be the premier provider in the wood niche, it starts with our employees. Our unwavering dedication to the wood industry for 125 years is backed by our employees’ eagerness to understand the needs of our customers and our commitment to keeping them safe. With our industry and market segment constantly evolving, our employees engage in continuous learning and professional development to ensure that our products and services are the most up to date. Our staff takes great pride in being a knowledgeable resource for our insureds.
PLM headquarters is located in Center City Philadelphia, but a third of our staff resides throughout the country. We were recognized as a 2018 Top Insurance Workplace by Insurance Business America and a 2019 Top Workplace by The Philadelphia Inquirer.
We are looking for dedicated and highly motivated individuals to join our team.
BENEFITS & CAREER GROWTH
We Invest in our Employees
PLM believes that company growth starts with employee development. We fully fund continuing education within general business and insurance and encourage our people to pursue industry designations. Our benefits are designed to motivate and reward our people for their loyal service to PLM and its policyholders.
Medical (including Rx and vision)
Short Term Disability
Long Term Disability
Life and Accidental Death or Dismemberment
AFLAC – PLM offers several voluntary insurance plans through AFLAC. These plans are paid fully by the employee but administered by the company. Rates vary by age, coverage, and income.
Defined Contribution Plan-401(k) – Employer match up to 5% of contributions are 100% vested immediately under the Safe Harbor provisions of the plan.
PLM pays 100% for employees to further their insurance-related education.
Tuition Reimbursement – PLM offers up to $5,000 per calendar year for reimbursement for undergraduate or graduate level courses.
Business related training – PLM pays 100% for other job-related training courses
INTERNSHIPS & NEW GRADUATE OPPORTUNITIES
We Help Build the Leaders of the Future
At PLM, we are dedicated to ensuring the growth of the insurance industry and our local Philadelphia communities by investing in young talent. Our Internship Program offers students the opportunity to learn the industry from our exceptional staff through hands-on experiences. No matter if your interest lies in Claims, Underwriting or Business Development, you will have the opportunity to work side by side with our professional staff and make an immediate and lasting contribution to our company’s success.
We also have full time opportunities for recent graduates. Our Trainee Program is designed to give you the tools to be successful in this ever-changing industry. In addition, upon hiring you will be enrolled in our healthcare, 401K and professional development programs. Your career will be off to a successful start at PLM.