Reports to: Vice President of Brokerage Operations
Position Summary: This position requires a goal-oriented individual to work in tandem with our Business Development Representatives and Commercial Multi -Line Underwriters to produce, and retain, profitable accounts, reduce account declinations and create non risk revenue. The purpose of this position is to provide a first-line contact with third party carriers, accounts and brokers. This is a staff position involved in the review and appraisal of applications for insurance. Uses knowledge and independent judgment to determine eligibility of risks when compared to guidelines of programs available.
Responds to questions from carriers, brokers and insureds received via telephone, mail, email and fax. Participates in surveys and studies by department to produce production and loss analysis reports as required.
Receives functional direction and guidelines from the Brokerage Manager or Vice President and operates within policies and guidelines established by brokerage management.
Essential Functions and Responsibilities:
New & Renewal Quotation
Review applications for class acceptability, completeness (request additional info, if appropriate), and risk acceptability
Evaluate classification for accuracy
Coordinate pricing with the third-party carrier, PLM Underwriter and Business Development Representative and broker by determining expiring price as well as target price and who competition is. Obtain commitment from broker regarding account placement if we meet the target price
Coordinate quotation’s release with the PLM Underwriter and Business Development Representative.
Establish a diary on the quotations for follow up. Re-diary for follow up prior to effective date to ascertain our success and, if appropriate, consider last minute revisions.
Process all quotations by broker’s “need by” date.
Participate in various trade association meetings and conventions
Submit Expense accounts by the 10th of the month following close of expense period.
Complete various records and reports for home office utilization.
Review and handle all mail, email, correspondence and telephone calls on the date received or no later than 24 hours
Knowledge and Skills:
Bachelor’s degree preferred
Prior background in insurance and marketing essential. Basic understanding of the insurance industry as a whole.
Certification of successful completion of insurance studies (CPCU, CIC, AU, General Insurance, etc.) preferred.
Computer literacy and ability to type reports and use Microsoft Office Products
Understanding of and ability to apply underwriting processes to potential and current risks
Detailed understanding and “current knowledge” of commercial coverages and policy forms
Good understanding of policy construction detail
Outstanding organizational skills resulting in the ability to handle a large workload
Strong communication skills (both oral and written)
Strong negotiation skills
Basic understanding of the sales process
Ability to work in a team environment
Ability to build and manage relationships with insurance carriers, clients and fellow employees
Ability to identify and solve complex problems
Ability to manage time efficiently
Willingness to work irregular hours as the position requires.
Ability to travel and stay overnight occasionally.
Using multiple systems and resources, accurately rate and issue New Business submissions and Renewal business within company standards.
Provide backup support to to ensure standards are met by the entire department.
To be the premier provider in the wood niche, it starts with our employees. Our unwavering dedication to the wood industry for 125 years is backed by our employees’ eagerness to understand the needs of our customers and our commitment to keeping them safe. With our industry and market segment constantly evolving, our employees engage in continuous learning and professional development to ensure that our products and services are the most up to date. Our staff takes great pride in being a knowledgeable resource for our insureds.
PLM headquarters is located in Center City Philadelphia, but a third of our staff resides throughout the country. We were recognized as a 2018 Top Insurance Workplace by Insurance Business America and a 2019 Top Workplace by The Philadelphia Inquirer.
We are looking for dedicated and highly motivated individuals to join our team.
BENEFITS & CAREER GROWTH
We Invest in our Employees
PLM believes that company growth starts with employee development. We fully fund continuing education within general business and insurance and encourage our people to pursue industry designations. Our benefits are designed to motivate and reward our people for their loyal service to PLM and its policyholders.
Medical (including Rx and vision)
Short Term Disability
Long Term Disability
Life and Accidental Death or Dismemberment
AFLAC – PLM offers several voluntary insurance plans through AFLAC. These plans are paid fully by the employee but administered by the company. Rates vary by age, coverage, and income.
Defined Contribution Plan-401(k) – Employer match up to 5% of contributions are 100% vested immediately under the Safe Harbor provisions of the plan.
PLM pays 100% for employees to further their insurance-related education.
Tuition Reimbursement – PLM offers up to $5,000 per calendar year for reimbursement for undergraduate or graduate level courses.
Business related training – PLM pays 100% for other job-related training courses
INTERNSHIPS & NEW GRADUATE OPPORTUNITIES
We Help Build the Leaders of the Future
At PLM, we are dedicated to ensuring the growth of the insurance industry and our local Philadelphia communities by investing in young talent. Our Internship Program offers students the opportunity to learn the industry from our exceptional staff through hands-on experiences. No matter if your interest lies in Claims, Underwriting or Business Development, you will have the opportunity to work side by side with our professional staff and make an immediate and lasting contribution to our company’s success.
We also have full time opportunities for recent graduates. Our Trainee Program is designed to give you the tools to be successful in this ever-changing industry. In addition, upon hiring you will be enrolled in our healthcare, 401K and professional development programs. Your career will be off to a successful start at PLM.