Retail and Consumer Brands Industry Practice Manager (REMOTE U.S.)
Plano, TX, United States
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Retail and Consumer Brands Industry Practice Manager to join our team in the United States (US).
Retail and Consumer Brands Industry
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
Retail and Consumer Brands Consulting Practice
Accelerating practice goals and objectives through the design, development, and implementation of holistic retail and consumer brands solutions; our consultants focus on delivering innovative new practices within the areas of Strategy, Customer Experience, Revenue Growth Optimization, Route to Market, Direct-to-Consumer Operating Models, Operations, and Digital Innovation and Enablement.
We are currently seeking a Consulting Manager to join our Retail and Consumer Brands industry practice. In this role you will contribute to the growth of the practice in a variety of ways including:
Identify potential opportunities within assigned clients and promote NTT DATA as a leading partner
Client Relationship Management:
Assist with management of client interactions and expectations, address client needs, and provide value
Demonstrate subject matter expertise, address client questions as applicable, prepare and coordinate client responses
Serve as a liaison between client and senior leadership team
Work with pursuit teams to drive sales and proposal development, facilitate differentiators (like specific consulting frameworks, intellectual property etc.), articulate value proposition, create a compelling proposition for the client to engage
Lead streams/teams within large complex projects and/or lead smaller teams within exclusive projects on a day-to-day basis
Manage individuals and teams, track, and direct performance against objectives, and encourage innovation and continuous improvement
Proactively provide insights and decision-making to ensure project success
Identify issues, risks, and project conflict in timely manner including delivering critical problem solving to resolve project issues
Incorporate leading practices and innovative solutions to deliver value to clients
Lead project governance including Project Status Meetings
Lead the creation and delivery of project deliverables
Manage ad hoc client requests and address issues
Build high morale and a highly effective teams and position programs for success
Participate in research and development of practice service offerings
Identify and promote leading practices including incorporating into assigned programs and client engagements
Work collaboratively to develop point of views (POVs) and author multiple articles that advance the quality of our services
Recruitment & People Management:
Participate in identification of and screening of new team members including leveraging personal network to recruit new team members
Direct project team members, provide guidance to ensure high quality deliverables are successful delivered to clients
Perform the role of counselor and coach, provide feedback and guidance, actively participate in performance reviews, provide leadership and act as role model for team members
5+ years experience of management consulting within a leadership capacity
5+ years experience supporting clients in the Retail and CPG industries within a management consulting environment (Big 4, boutique firm, etc,)
5+ years of experience working independently and/or driving execution teams to meet client deliverables; proven ability to ensure client and overall team success through strategic thinking and a "client-first" approach
Ability to travel 75% (assume 3-4 days per week) as needed
MBA or equivalent advanced degree
Experience with budgetary responsibilities relating to projects
Data analytics experience
Strong oral and written communications skills, including presentation skills
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.