08/08/2022

Billing Representative - Chantilly, VA

  • UnitedHealth Group
  • Chantilly, VA, United States
Full Time

Job Description

If you are located in Chantilly, VA, you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges.

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work.SM

Healthcare isn’t just changing. It’s growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities.

Who are we? Optum360. We’re a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.

The hours for this role are Monday- Friday from 8:00am-5:00pm and flexible hours may be offered) Training will be conducted virtually from your home.

What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: https://info.uhg.com/

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.SM

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 14225 Newbrook Drive, Chantilly, VA 20151. Employees will be required to work 3 days onsite and 2 days from home

 *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Analyze and apply denials to third party carriers in all media types
  • Comply with departmental Business Rules and Standard Operating Procedures
  • Focus efforts on decreasing the Accounts Receivable, increasing cash, and / or reducing bad debt
  • Interpret explanation of benefits for appropriate follow up action
  • Utilize automation tools to verify eligibility, claim status and / or to obtain better billing information
  • Create work list through database and manipulate data to analyze for trends and resolve claims for adjudication
  • Review and research denied claims by navigating multiple computer systems and platforms, in order to accurately capture data / information for processing
  • Communicate and collaborate with members or providers to evaluate claims errors / issues, using clear, simple language to ensure understanding
  • Conduct data entry and rework for adjudication of claims
  • Work on various other projects as needed
  • Meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, patient and client satisfaction and attendance

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • 1+ years of customer service experience
  • 1+ years of experience in A / R, Billing, and Insurance, or Healthcare
  • Ability to use computers and Windows PC applications, which includes strong keyboard and navigation skills and ability to learn new computer programs
  • Previous work experience requiring exceptional data entry proficiency and accuracy
  • Medical terminology acumen
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:

  • Associates Degree (or higher)
  • Certified medical coder or involved with medical coding
  • Previous experience with medical claims processing

Telecommuting Requirements:

  • Reside within 50 miles of Chantilly, VA
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

  • Previous work experience in a fast-paced environment requiring strong multi - tasking and problem-solving skills

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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