Machinery & Equipment - Customer Service Representative

  • Cincinnati Insurance Company, Inc.
  • Fairfield, OH, USA

Job Description


Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.


If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.


Start your journey with us 

Our Machinery & Equipment Specialties department is currently seeking a Customer Service Representative.


Starting pay range\: $14.50 an hour depending on knowledge and skills

Be ready to\: 

  • prepare daily quota work packets for the Equipment Breakdown Entry Team
  • enter policy information in all applications and programs used by M & E Specialties
  • order supplies and maintain the MOM copier/scanner for M & E Department
  • open, sort and distribute mail (electronic and paper)
  • maintain department inboxes for Enterprise WorkBench and Outlook and do various miscellaneous adminstrative duties

Be equipped with\:

  • a team player
  • adaptable to change
  • excellent keyboarding skills
  • detail oriented
  • excellent organizational skills
  • good verbal and written communication skills

You’ve earned\:

  • a high school diploma or equivalent

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.  


Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.  


Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.

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