Professional Field Representative - Wisconsin Medicaid

  • Gainwell
  • Madison, WI, United States
Full Time

Job Description

Gainwell Technologies LLC


•    Works with applicable business unit/area to establish specifications of course, prerequisite skills and knowledge for trainees.
•    Participates in the identification, documentation, analysis and validation of basic business processes, systems, and solution requirements. 

Your role in our mission

•    Reviews data and make independent decisions; learns policies and procedures as they relate to the contract.; researches components of solutions to problems. 
•    Learns how to handle escalated issues from the customer; works effectively in a team environment; conducts training courses, both on-site and on-line, for non-technical skills training to include lectures, web-based programs and hands-on sessions.
•    Prepares lesson plans and assists in developing and preparing training materials such as manuals, handouts, instructor guides and audiovisuals.
•    Manages requests from customers and leaders. 

What we're looking for
  •  General healthcare knowledge of commercial and government insurance programs.; basic understanding of healthcare related technologies. 
  • Strong project management skills.; ability to handle and prioritize multiple projects of varying complexity.
  •  Possess research, analysis, and problem resolution techniques. 
  • Excellent written and verbal communication skills. 

What you can expect in this role

Onsite as needed

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