WC Claims Examiner (Medical Only)

  • Chubb
  • Alpharetta, GA, United States

Job Description

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

KEY OBJECTIVE:                                                                                                                                                                                              

Currently, Chubb is seeking a Workers Compensation Medical Only Claims Examiner in our Alpharetta office.

MAJOR DUTIES & RESPONSIBILITIES:                                                                                                                                                       

  • Deliver superior customer service and satisfaction through effective interactions with insureds, claimants, agents, underwriters, and others.
  • Contribute to collaborative environment by consistently demonstrating teamwork, high motivation, behavior and effort to achieve goals and objectives.
  • Provide accurate and timely expense and loss assessments on Medical Only claims
  • Timely and appropriately communicate with internal and external customers
  • Consistently demonstrate fundamentally sound claim handling by achieving compliance in the areas of investigation, coverage, loss assessment, and case management.
  • Ensure the establishment, documentation, and execution of appropriate strategies to bring early resolutions to assigned claims.
  • Recognize and properly address coverage issues, potential fraud, and subrogation; follow guidelines and completion of reporting forms.
  • Keep all files on a current diary system in order to monitor new developments, follow up on requests, update management and respond to all other diary activities in a timely manner.

Job Requirements:

  • A personal commitment to superior performance that adds value to our company.
  • An ability to work effectively with a wide variety of people.
  • An aptitude for evaluating, analyzing and interpreting information.
  • Excellent organizational skills a must.
  • The ability to multi-task along with proven time management and organizational skills.
  • An ability to work well in teams.
  • Demonstrated critical thinking and decision making ability.
  • Excellent verbal and written communication skills.
    • Adjuster's license to handle Workers Compensation claims is required and/or must be obtained immediately after hire date.
    • Bachelor's Degree or equivalent experience preferred.
    • Claims Handling experience a plus

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law. 

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