Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.
We’re hiring a Technical Business Product Manager to join our Emerging Technology & Innovation team—a dynamic role for someone who’s passionate about solving complex business challenges and turning strategy into scalable, tech-enabled solutions. Whether you're looking to grow within the organization or bring fresh perspective from outside, this is your opportunity to lead at the intersection of business insight and technical execution. You’ll collaborate across teams, influence product direction, and help deliver impactful solutions that drive real change.
This individual will work a hybrid schedule out of the Cincinnati office.
Strategic Insight & Opportunity Framing
Explore market trends and emerging technologies to uncover innovation opportunities.
Transform business insights into product strategies and actionable roadmaps that drive impact.
Requirements Definition & Product Planning
Partner with stakeholders to capture and prioritize business and technical needs.
Create clear, user-focused documentation including user stories, process flows, and functional specifications.
Business Process Optimization
Visualize current and future business workflows using tools like BPMN or Visio.
Support strategic decisions through scenario modeling and data-driven analysis.
Technical Collaboration & MVP Scoping
Collaborate with engineering and RPA teams to define MVP scope, effort, and integration strategies.
Ensure technical solutions are scalable, secure, and aligned with business goals.
Product Lifecycle Ownership
Lead product delivery from concept to launch, ensuring features meet business objectives and user expectations.
Manage timelines and facilitate cross-functional communication to keep teams aligned.
User Experience & Feedback Integration
Champion user-centered design through testing and feedback loops.
Advocate for intuitive, accessible solutions that reflect real user needs.
Performance Monitoring & Continuous Improvement
Define success metrics and monitor product performance.
Use data insights to identify opportunities for optimization and recommend enhancements.
Stakeholder Engagement & Communication
Serve as a trusted liaison between business, product, and technical teams.
Communicate progress, risks, and decisions clearly across all levels of the organization.
Process Innovation & Agile Practices
Introduce and promote best practices in business analysis and product management.
Apply lean and agile methodologies to improve team efficiency and product outcomes.
Education
Bachelor’s degree in Management Information Systems, Business Analytics, Information Systems, Computer Science, or a related field.
Additional coursework or certifications in business analysis, product management, agile methodologies, or user-centered design are a plus.
Experience
3–5 years of experience in a hybrid role spanning Business Analysis and Technical Product Management.
Proven success working in agile environments and driving cross-functional collaboration.
Hands-on experience with tools such as Rally, Power BI, Visio, or similar platforms used for planning, analysis, and visualization.
Skills
Strong analytical mindset with the ability to translate complex business needs into clear technical requirements.
Excellent communication and stakeholder engagement skills—able to bridge business and technical perspectives.
Deep understanding of business operations and strategy, with a passion for delivering impactful, scalable solutions.
Comfortable navigating ambiguity and driving clarity in fast-paced, innovation-focused environments.
Business Unit:
Property & Casualty IT ServicesBenefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength.
Why can you trust Great American Insurance Group?
For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations.
You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,500 employees to “Be Here. Be GREAT!”