Account Manager, Commercial Insurance (MMA New England)

  • Marsh and McLennan
  • Worcester, MA, United States

Job Description

Account Manager, Business Insurance

Position Overview:

The Account Manager at Marsh McLennan Agency is part of our Business Insurance division which specializes in consulting on property & casualty lines of coverage. The Account Manager works closely with our sales team, clients, and insurance carrier underwriters in order to successfully grow and retain clients.  This person acts a client consultant, providing clients with recommendations and advisory services to help them achieve their long-term goals.

What can you expect to do?

  • You will develop and maintain working relationships with clients by managing pre-renewals, renewals, and overseeing their ongoing service needs

  • You will provide consultative services to client contacts in order to account-round existing clients to meet gaps in their coverage

  • You will leverage your product knowledge to maintain a high service standard for variety of clients and their product service lines

  • You will conduct in-person meetings with clients and carriers and will maintain client information using a Sagitta CRM system

What do we offer?

Generous benefits package:

  • Comprehensive medical, dental and vision plans

  • 401K and company match program

  • Competitive paid time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development

  • Company-paid life and disability

  • Employee Stock Purchase Plan

  • Paid parental leave

Love coming to work:

  • Culture of respect that practices everything we preach

  • Respect for the entrepreneurial spirit

  • Place to grow, to be challenged – but also to feel that you belong

  • Special way to give back to your community

  • Entrepreneurial work environment and leadership style

  • Office spaces designed to maximize innovation and collaboration

  • A focus on taking time to celebrate success and build relationships

Growth and Development:

  • Advance your career with MMA University

  • Designation programs & CE courses

  • Mentorship and leadership development programs

  • Onsite learning opportunities

  • Be appreciated and rewarded for your work

  • Tuition reimbursement

What do we look for?

  • 3 years of experience in the commercial insurance industry, brokerage experience preferred

  • Experience working with clients in a variety of industries and experience communicating with individuals at all levels of an organization

  • A bachelor’s degree or equivalent experience

  • Excellent customer service skills, organization skills, and the ability to prioritize deliverables and projects with competing deadlines

About Marsh & McLennan Agency:

Colleagues at MMA don’t simply work together; they challenge each other to push further, think smarter, and love what they’re doing together. Our shared purpose is to be there for our clients in the moments that matter. That’s why working at MMA is a unique, exceptional experience. And that’s why, at MMA, you can make a career that makes a difference.

Marsh McLennan Agency (MMA) is a full-service insurance, retirement, and risk management firm that specializes in providing proprietary solutions to small and middle market organizations dealing with the complexity of employee benefits and commercial insurance. As a subsidiary of Marsh, the world's largest broker and risk advisor, we provide clients with unparalleled access to local service, regional expertise and global resources. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, student loan repayment, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs.

We promote a culture of personal and professional growth and an environment where we ask our colleagues to challenge each other and themselves. We allow for people to bring their whole-self to work. We support flexible work arrangements and provide the technology to enable this. We expect mutual engagement, so colleagues who own their career and performance will thrive and have a real opportunity to craft their career path. We strive to provide growth opportunities and a platform to jump from with the safety net enabling great rewards and low risk. The biggest risks we ask people to take are to plan for success and engage honestly with a positive and solutions focused attitude.

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