11/22/2022

Specialty Vehicle Technician / Desk Appraiser/Sr.

  • National General Insurance
  • Phoenix, AZ, United States

Job Description

Job Summary:

Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims.

Key Responsibilities:

  • Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
  • Possesses a deep understanding of the content of all policy types written by the company
  • Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
  • Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
  • Builds mastered relationships with both internal and external customers across multiple lines

Supervisory Responsibilities:

This job does not have supervisory duties

Preferred Qualifications:

Education and Experience

  • Bachelor's degree preferred or equivalent experience
  • 2 or more years of related experience

Certificates, Licenses, Registrations

  • Ability to obtain and maintain adjuster licenses as required

Functional Skills

  • Possess knowledge of estimatics software (Mitchell/CCC/Audatex, etc.)
  • Strong interpersonal skills
  • Ability to operate electronic devices including computers, cameras and cell phones
  • Strong verbal and written communication skills
  • Possess effective skills in time management, organization, and the ability to work under pressure
  • Ability to adhere to project deadlines and remain flexible in a changing environment

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