12/05/2022

Business to Business - Client Messaging Lead

  • Marsh and McLennan
  • New York, NY, United States

Job Description

Guy Carpenter is the world's premier reinsurance intermediary and strategic advisor to leading insurance and reinsurance organizations, delivering integrated solutions through its industry-leading analytics and advisory services, highly specialized product knowledge and trading relationships with reinsurance markets around the world.

Guy Carpenter is seeking the following position in our NYC office.

Business to Business Client Messaging Lead

What can you expect?

  • Be part of a collaborative team.

  • Work with a wide range of clients.

  • Provide innovative solutions to drive operational excellence as a core attribute.

  • Continually maintain and refresh staff development plans and talent maps ensuring regular reviews.

  • Build strong relationships with stakeholders in broking, broking support and regional offices

What's in it for you?

  • Be part of a collaborative and collegial team that values diversity of thought and is at the center of Mercer's investment advice.

  • Work with a wide range of institutional client types.

  • Work for a global company with excellent benefits and a dynamic culture.

  • Have competitive vacation/personal days in addition to holidays and volunteer days.

  • Flexibility to work in a hybrid model.

  • Mercer offers tuition assistance.

  • We are excited to offer a competitive total rewards package which includes: health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs

We will count on you to:

  • Participate in and/or lead the charge for new automation for our clients.

  • Measure performance for clients using messaging and provide regular feedback to them and the CSS client teams on those accounts.

  • Establish clear goals and targets for implementing inbound messaging with clients.

  • Provide innovative solutions to drive operational excellence as a core attribute throughout CSS.

  • Lead regional team of technicians working to test and implement inbound messaging.

What you need to have:

  • BA/BS degree in finance, economics, or other business-related areas.

  • At least 5+ years of applicable experience. 

  • Analytical skills and attention to detail, ability to multi-task, manage multiple priorities and work in a rapidly changing environment.

  • Writing and communication skills.

  • Proficiency in Excel and Microsoft office.

What makes you stand out:

  • Electronic messaging experience in Insurance or Reinsurance.

  • Consultative and sales skills a plus.

  • Previous experience managing or directing others work.

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. The company’s 83,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit www.guycarp.com and follow Guy Carpenter on LinkedIn and Twitter @GuyCarpenter 

The applicable base salary range for this role is $  105,000 to $150,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.


We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. 


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