Workers’ Compensation Claims Service Team Lead

  • The Jonus Group
  • Trenton, NJ, United States

Job Description

Due to growth, our client is looking to add a Workers Compensation Claims Service Team Lead. This person will supervise a team of adjusters handling New Jersey Workers' Compensation claims. The candidate will have a combined 15 years of NJ workers’ compensation adjusting and supervisory experience preferably in a TPA setting working on Public Entity accounts. The candidate will have heavy customer service experience and be client facing.

  • Thorough working knowledge of New Jersey workers' compensation
  • Must have an in-depth knowledge and an exceptional level of expertise in all aspects of assigned WC claims
  • Exceptional knowledge of company claims standards and guidelines
  • Excellent research, analytical and decision-making skills
  • Excellent customer-service skills
  • Effective negotiation skills
  • Excellent communication skills, both oral and written
  • Good math aptitude
  • Basic training skills
  • Good PC skills, with an emphasis on Microsoft Office Suite

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