Office Services Coordinator – Mail & Scanning

Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you!

At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey.

The Office Services Coordinator is the backbone of our daily mail and document operations. In this role, you'll keep information flowing smoothly across departments — scanning and routing incoming mail, managing outgoing shipments, and providing reliable support to the broader Office Services team. This is an active, on-the-go role where you'll spend much of your day moving throughout the office.

Your job responsibilities as an Office Services Coordinator:

• Scan daily mail and documents for all departments, indexing them to the correct team members. 

• Scan Property & Casualty mail into EPIC daily; maintain working knowledge of the EPIC system. 

• Sort and route incoming mail to departments twice daily. 

• Post outgoing mail and complete FedEx labels for all outgoing shipments. 

• Send documents to corporate accounting and deposit checks for commissions and premiums across multiple departments. 

• Answer and forward main line calls; operate the switchboard with extended coverage during vacations. 

• Assist with annual department mailing needs. 

• Provide backup support to the Copy Center, including completing rush print jobs as needed.

• Serve as backup for the front desk. 

• Clean and stock the lounge at the end of each day. 
• Additional duties as assigned.

Qualifications:

• High school diploma or equivalent preferred
• At least 2 years of experience in an administrative, office support or customer service role preferred
• An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications
• Proficiency with Microsoft Office Suite and basic design tools (e.g., Canva)
• Familiarity with social media platforms for business use
• Strong organizational skills and attention to detail
• Strong verbal and written communication skills
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

We are the perfect fit if you:

• Are seeking a progressive work environment at a rapidly growing organization
• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• Are focused on learning and development to enhance your industry knowledge and expertise
• Are a self-starter willing to invest time and energy to learn the technical aspects of our business
• Believe in integrity and building success by developing relationships with others

Why Choose HUB?

At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

When you join the team at HUB International, you become part of a global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 600+ offices across North America, Canada and Puerto Rico.

What we offer you:

• A rewarding career helping local businesses in the community
• Rewards for top performers
• Medical/dental/vision/life insurance
• Paid Parental Leave
• Health Savings Account
• 401k matching program
• Voluntary insurance options
• Life and disability Plans
• A work/life balance because that’s important for all of us
• Opportunity to learn from the expertise of your coworkers
• Growth- HUB is growing, and so can your career
• Ability to be part of a motivated, winning team

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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