06/08/2026
Please Note: This position will be remote-based. Customer Care Agent- Starting pay rate is $18.00 per hour ($37,440) with a 3% annual bonus target. Do you want to be part of a collaborative Customer Response team? In this role you will be responsible to facilitate, analyze and resolve customer issues through a variety of communication channels, including phone, email and chat. You will service a suite of absence products such as short-term disability, state disability, state paid family leave and Family Medical Leave Act. You will be initiating new absences for members as well as answering questions about current benefits and claims. At Guardian we foster a team culture where ‘People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards”. If this sounds like you, Guardian is seeking a Customer Care Representative to join our Member/Provider Customer Response Unit. You are: A consummate professional with excellent verbal and...
Guardian
Home, PA
Full Time
