33 jobs found in Stevens Point, WI

A highly experienced adjuster managing a caseload of complex claims, including litigation, to resolution. As a Claims Representative Specialist on one of Sentry’s Commercial Liability teams, this highly experienced claims adjuster will provide prompt claim investigation, evaluation, and settlement or denial of highly complex claims including those in litigation. The claims involve, but are not limited to, general liability and commercial auto losses. In addition, you will… What You’ll Do: Verify coverages and perform coverage investigations including issuing reservation of rights and/or disclaimers Investigate losses and negotiate claims settlements with claimants and their legal representative within assigned authority limits Manage investigative process by taking recorded statements, obtaining investigative reports, evaluating damages or eligibility for benefits, and determining legal responsibility Prepare and present claims for discussion among the...

The Brand Account Specialist manages timelines, budgets, reporting, and facilitates day-to-day communication with peers and business stakeholders. What You'll Do As a Brand Account Specialist, you will: Participate in the implementation of marketing projects by coordinating day-to-day tasks in alignment with the overall project plan, budget, timeframe, and branding guidelines. Collaborate with internal marketing teams to coordinate delivery of channel-specific assets, resources and campaigns based on customer research, brand understanding, and marketplace data which contribute to the achievement of business objectives. Provide recommendations to senior team members on marketing materials to maintain alignment with overall campaign strategies. Provide updates on marketing projects to marketing management, senior team members, and business stakeholders to ensure necessary parties maintain awareness of campaign progress and/or roadblocks. Work with agency partners...

Sentry's Operational Support Technician – 401K supports the operational needs of the 401K line of business. This team member will help the operational needs of the 401K team by processing and/or reviewing client transactions, participating in the setup and maintenance of plans, and responding to customer inquiries and needs. What You’ll Do Process transactions and facilitates plan/customer data management validating client data and funding while maintaining and creating participant census data. Respond to questions from customers, producers, and supporting units. Prepares, maintains, reviews, and analyzes plan documents and electronic records ensuring that each customer plan administration is compliant according to the plan document. Collaborates with other 401K units to meet client needs while providing sales support from point of sale to ongoing plan administration. Supports operations and service teams with quality audits, system testing, and document...

Sentry is currently seeking an individual to translate verbally or rewrite documents in specified language following established rules What You'll Do As the translator for Sentry Insurance, you will translate verbally phone conversations and rewrite documents in both English and Spanish. This individual would also follow a hybrid work model and is eligible to work out of our Stevens Point, WI, Freeport, IL or Goldsboro, NC office locations. For Sentry, our flexible schedule would be Mondays and Fridays are optional work from home days and Tuesday, Wednesday and Thursday are in office days. Additionally, you’ll: Participate on phone calls between Sentry and Claimants Interpret various dialect meanings while translating verbally or in written form Provide translation services to all Sentry offices Translate a high volume of calls daily Provide a high quality of customer service for internal and external customers What It Takes...

Play a key role in claims operations—handling records, payments, mail, and system tasks while working with customers and partners to resolve claims efficiently What You'll Do   As a Claims Technician, you will:   Analyze and process complex bills, checks, and invoices for proper coding and payment, including payments to law firms, claims suppliers, and injured workers. Research and resolve uncashed checks per company procedures, assist in securing IRS Form W-9 documents and ensure payments are coded properly.  Resolve title procurement issues with suppliers and customers. Coordinate document signatures with vehicle owners to align with state title compliance. Work with lenders to secure title and payoff information, letters of guarantee, and title copies.  Work with electronic claim documents. Compile, prepare, organize, review, and distribute moderate to complex claims materials to respond to various claims requests, including subpoenas, legal requests, and...

At SentryWorld, our business is built around people. We pride ourselves on the promise to deliver world-class services to our guests. SentryWorld is a destination venue located in Central Wisconsin, which hosts events from small to large celebrations and weddings to corporate and golf events. We currently have an opportunity for a Conference Services Manager to join our SentryWorld Events team. In this role, you will be a key member in planning and delivering exceptional customer service to our guests and will be responsible for coordinating with clients on all details of an event, including room arrangements, menus, timelines, billing and any special requests. You will be a key driver in ensuring that events are successful, and that guest’s expectations are met and exceeded. What You’ll Do As a Conference Services Manager you will: Proactively meet with clients and build relationships to understand their needs and requests. Demonstrates an innovative and creative...

As a Security Officer, you'll monitor numerous properties to provide safety and security to Sentry associates, visitors, and assets. At Sentry, security is one of our top priorities. To ensure our associates are safe and that our properties are secured, we are seeking a security-focused individual to join our Security team. In this key full-time opportunity, you’ll grow your physical security experience in a dedicated and rewarding environment while knowing you’ve made an impact to keep our teams are safe. We are currently looking for a Security Officer to assist our 3rd shift team from 10:30pm-6:30am Monday through Friday. There is a rotating 3rd shift weekend from 6:30pm-6:30am. This role will require flexibility with the availability to work nights, weekends, holidays, and special events as required. What You'll Do As a Security Officer, you will: Patrol and monitor interior and exterior of numerous premises to prevent and detect any risks to Sentry associates...

SentryWorld is currently seeking 1st Assistant Golf Professional who is enthusiastic about the game of golf to join our golf operations leadership team. You’re a people-person, and we’re a people-business. At SentryWorld, we care about our associates – and we encourage our team to bring that same commitment to our customers to keep them coming back year after year. In order to deliver on our commitment to customer service, we require an elite team of customer-focused individuals to work on the golf course to build and maintain trust and create a memorable experience for all SentryWorld’s guests. We are looking for someone that is focused, passionate, and has a professional and friendly demeanor. If you think you are a good fit, we would love to hear from you!   What You’ll Do As a 1st Assistant Golf Professional, you will play a key role in the management of daily golf operations to ensure the effective delivery of services, provide professional golf advice and ensure...

Assists in the management all front-of house and back of house operations for the Library Café located inside The Inn at SentryWorld. This position is ideal for a candidate that is looking to grow their career in the hospitality industry, while also gaining experience and knowledge in leading a team. If you have an interest in being a key partner in driving operational growth and success, we want to hear from you! What You’ll Do As an Assistant Restaurant Manager at the Library Cafe, you will: Assist in directing and controlling all day-to-day operations of the Library Café Partner with Hotel Chef & Beverage Manager in development of food & beverage products, operational strategies, and associate development Monitor quality and customer satisfaction in restaurant. Ensure the food quality is consistent and prepared to guest specifications. Stays informed of all customer complaints and becomes actively involved in those complaints that require management...

Muse at Sentry is seeking an energetic and enthusiastic Host. As a host you would be responsible for greeting, welcoming and seating all guests on a timely and courteous basis This Host/Hostess position would be regularly scheduled to work Less Than 20 hours a week. What You’ll Do As a Hostess, you will: Graciously greet guests, escort them to their table, and provide menus Assist management in maintaining details of the restaurant atmosphere Manage seating chart and monitor restaurant activity to determine seating and dining flow Manage restaurant waiting list during high volumes to accurately establish waiting times Assist fellow team members with side work including, but not limited to cleaning, stocking, etc. What it Takes   Age requirement of 16+ required 0-2 years of related hospitality experience Excellent communication and guest relationship skills Organized and effective work style Strong attention to detail, and ability to...

This position can be filled as a Software Engineer or Senior Software Engineer based on the qualifications and experience of the selected candidate. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. We are seeking a Software Engineer to join our Commercial Lines IT team. Our ideal candidate will have experience with modern web and enterprise technologies, cloud services, & microservices architectures. This role offers opportunities to work with cutting-edge digital transformation initiatives across our insurance business lines.  What You’ll Do You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to: Innovate: Through our agile...

Entry level role focused on supporting the premium audit function and can be located in either of our Sentry offices located in Stevens Point (Strongs) or Madison, WI (Regional). What You’ll Do: As an Premium Audit Technician I, you will be responsible for specific territories utilizing your talents to: • Reviews and disseminates mail, email, and fax audit report submissions for all lines of business and all states. Assesses records received and communicates with insureds and agents when additional information is expected. Creates referrals to underwriters on pertinent information after the review process. • Assists with responding to insured and agent questions and requests  • Calculates and bills final policy premium after audit has been reviewed • Assists with reviewing and processing invoices from vendor audit firms. • Initiates and completes necessary policy changes following established department guidelines. • Works directly with Supervisor on timely and accurate...

In this role you will apply Underwriting policy, philosophy & procedures to evaluate the acceptability of submitted or existing business. Based on qualifications and experience or the selected candidate, this position can be filled as an Underwriter Specialist or Underwriter Specialist Senior. What You’ll Do As an Underwriter Specialist you will work closely with sales personnel to obtain information needed to properly underwrite, price, and program individual policies and accounts. Additionally you will: Use manuals, established procedures, and information collected works on the more complex underwriting assignments and refer business outside of authority limit Be responsible for underwriting of the more complex, larger accounts and reinsurance placements Evaluate established procedures for effectiveness and recommend change Attend sales meetings to meet and confer with Sales Representatives/Account Managers in pursuing new accounts Train other...

As an Agency Placement Analyst, you’ll process endorsements & certificates of insurance & answer questions from our sales producers & underwriters on coverage forms & exclusions. At Sentry, our business is built around people. We’re passionate about offering the best service to our customers and that spark begins with our team. So, we need an experienced and technically proficient insurance professional to join our team as a Placement Analyst to handle placement questions and assignments across our insurance product lines. The Parker Stevens Agency (PSA) acts as an agency placing business through brokers, MGA's, or directly with other insurance companies. PSA places insurance business that the companies within Sentry's complex do not normally write; and the parts of risks that Sentry declines for underwriting reasons. The business is placed through PSA by Sentry sales producers and is intended to help complete Sentry accounts or open doors to new accounts....

The Operations Technician Senior will support commercial lines (CL) operational and underwriting processes. Within guidelines the Operations Technician Senior Role handles a variety of basic to moderately complex policy transactions that support the review and acceptance/decline of new or renewal CL business. This team member assists on behalf of underwriting claims, sales producers, and agents, compiles and/or shares policy and coverage for assigned lines of business and customers. They will ensure proper documentation and records management according to regulatory and Sentry standards. What You’ll Do: You’ll play a key role in the success of many areas of our business. Your interactions with internal and external customers will be crucial for the success of our team. More specifically, here are a few examples of what you’ll do: Provide operations support, including processing of new and renewal transactions and policy updates Perform moderately complex...

We are currently seeking an Associate Relations Specialist to join our HR team. Our Associate Relations Specialists serve as the subject matter experts for employee relations issues including performance management, employment law, policy interpretation, compliance and applicable training. What You'll Do As an Associate Relations Specialist, you will: Provide management and associates with information and interpretation of human resources policies, rules and procedures. Manage employee relations with expertise and confidence. Issues may include conflict resolutions, investigations, Code of Conduct violations as well as coaching and counseling of associates, performance management, facilitating disciplinary meetings and providing consultative advice regarding leave cases. Review initial complaints, conducts investigations, recommends corrective action and provides summary reports as appropriate. Coach and guide managers in assessing need for and developing...

Sentry is seeking an analytical and results driven individual to expand our actuarial capabilities in Claims. This position will be responsible for developing new analytical tools and capabilities to evaluate trends and performance in Claims; monitoring results, identifying issues and trends, and communicating throughout the organization.  This is a high-profile position with frequent interaction with executive leadership throughout Sentry. This position will be part of the Reserving team, but will partner closely with our Claims teams. If this opportunity resonates with what you’re looking for, we want to hear from you. We’re looking for an eager self-starter to join our team. The level that the selected individual will be hired at will be determined by the related skills and qualifications of the candidate hired. This position will be located at our Office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position,...

As an Analyst on our Internal Control team, you will assist with conducting the review and analysis of the documentation, design, and implementation of controls. We’re seeking a self-motivated professional with technical and analytical skills to join the Internal Control team as an Associate Financial Analyst. You’ve got a passion for helping others and our goal is to turn that passion into action. At Sentry, we care about delivering long-term results. Our associates embody this same future-focused approach – meeting challenges head-on. This position will be located at our Office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. This position can be filled as an Associate Financial Analyst or an Internal Control Analyst. What You’ll Do Assist with evaluating the impact of changes to processes and controls in the control environment....

Commercial Property Underwriter is a technical property consultant and provides guidance to improve underwriting skills across business units to help achieve growth and profitability. Sentry Insurance is seeking a highly-skilled and experienced commercial lines products professional to support the strategic operations of Sentry's Business Products. This subject matter expert will do market research, competitor analysis and develop products that will support Sentry's business strategy, to meet annual growth and profitability objectives within our commercial lines insurance operation. You will lead the development and maintenance of products, technical underwriting guidelines, and sophisticated pricing tools across property line of business. This position would ideally be located at our Home Office in Stevens Point, WI, however, a remote option would be considered for the right candidate based on qualifications and experience. Based on qualifications and experience,...

As a Renewal Underwriting Executive in our National Account business unit, you will provide consistent customized service through professional communication with customers and brokers. Sentry’s dedication to customers is embodied by our best employees. At Sentry, our associates take care of our customers with a passion for service and delivering business results. The primary responsibility is to retain accounts by developing and delivering a comprehensive stewardship process that fosters strong relationships with assigned National Accounts. The Renewal Underwriting Executive applies underwriting policy, philosophy and procedures to evaluate the acceptability of submitted or existing business.  The Renewal Underwriting Executive will serve the Chicago territory and will reside in the Madison, WI, Milwaukee, WI or Stevens Point, WI area. If the selected candidate resides in Stevens Point, WI they will report to our Division Street office location. Based on qualifications and...