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customer retention specialist

503 customer retention specialist jobs found

WSFS Bank
05/22/2026  
Quality Control Specialist I
Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. WSFS Bank is currently seeking a Quality Control Specialist. The Quality Control Specialist will act as gatekeeper to ensure that the highest quality standards are maintained throughout the Residential Mortgage and Retail New loan and Modifications processes and ongoing portfolio reviews. Job Responsibilities: Perform post-closing...
WSFS Bank Wilmington, DE Full Time
Freeway Insurance Services America
05/22/2026  
Homeowners Insurance Specialist
Pay Range: $31 - $72 / hour ** Sign-On Bonus Opportunity of up to $4,000* Our Perks & Benefits: Unlimited/uncapped commission – based on individual sales performance, including policies sold and related production metrics. Total compensation will vary based on performance Lucrative incentive sales plans, bonuses and sales contests to recognize your success No cold calling – we provide a high volume of inbound leads and walk in traffic Comprehensive paid training and licensing, plus on-going mentorship and development Recognition-focused culture that celebrates your achievements Comprehensive benefits package including medical, dental, vision and life insurance Paid time off to recharge and maintain a healthy work-life balance Retirement Plan (401k) with company-matched contributions Fitness Reimbursement – up to $15/month for gym memberships Employee Assistance Program – confidential support for personal or professional...
Freeway Insurance Services America Chula Vista, CA Full Time
The Hanover Insurance Group
05/22/2026  
Professional Liability Underwriting Specialist
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Professional Liability Underwriting team is seeking an Underwriting Specialist who specializes in Architects & Engineers or Miscellaneous Professional Liability to join in our Windsor, CT or Itasca, IL area. This is a full time, exempt role. This is a remote or hybrid opportunity. *Qualified candidates outside of these locations will be considered and are encouraged to apply.* POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Professional Liability accounts that drive profitable growth and align with Professional Liability team goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s...
The Hanover Insurance Group
The Hanover Insurance Group
05/22/2026  
Professional Liability Underwriting Specialist
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Professional Liability Underwriting team is seeking an Underwriting Specialist who specializes in Architects & Engineers or Miscellaneous Professional Liability to join in our Windsor, CT or Itasca, IL area. This is a full time, exempt role. This is a remote or hybrid opportunity. *Qualified candidates outside of these locations will be considered and are encouraged to apply.* POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Professional Liability accounts that drive profitable growth and align with Professional Liability team goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s...
The Hanover Insurance Group
The Hanover Insurance Group
05/22/2026  
Professional Liability Underwriting Specialist
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Professional Liability Underwriting team is seeking an Underwriting Specialist who specializes in Architects & Engineers or Miscellaneous Professional Liability to join in our Windsor, CT or Itasca, IL area. This is a full time, exempt role. This is a remote or hybrid opportunity. *Qualified candidates outside of these locations will be considered and are encouraged to apply.* POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Professional Liability accounts that drive profitable growth and align with Professional Liability team goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s...
The Hanover Insurance Group
NGL - National Guardian Life Insurance Company
05/22/2026  
Customer Solutions Specialist I (Hybrid - In Office 10 days/Month)
We are adding a Customer Solutions Specialist I  to our team!  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource...
NGL - National Guardian Life Insurance Company Madison, WI Full Time
Nationwide
05/21/2026  
Sr. Retirement Specialist (Government/Public Sector Retirement Plans)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will support our Government/Public sector clients located in the territory of Northeast Indiana for our Retirement Solutions team. Living within the territory is strongly preferred. This is an F.SD85 band role. #LI-COLE Job Description Summary At the heart of our work with retirement plans for high-profile organizations is the desire to help individuals retire successfully. Multiple decision-makers are engaged in plan selection, enhancements and retention, requiring...
Nationwide IN Full Time
Nationwide
05/21/2026  
Senior Retirement Specialist
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will support the city of Tampa and Hillsborough County. Financial advisor experience preferred. The ideal candidate will have the following: Strong presentation and communication skills for effective seminar delivery. Excellent relationship-building abilities to foster connections with clients and stakeholders. Leadership skills to guide and support a team of specialists. Problem-solving skills to address customer inquiries and improve processes. Knowledge of...
Nationwide FL Full Time
Nationwide
05/21/2026  
Internal Wholesaler Retirement Plans
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. What you’ll really do day-to-day Prospect & consult: Make proactive daily outreach to Financial Professionals (FAs/advisors, plan sponsors, administrators) to uncover needs, position product solutions, and support practice management. Territory co-ownership: Operate in sync with an External Wholesaler—planning campaigns, following up post-meeting, handling illustrations/proposals, and progressing opportunities through the pipeline. Market intelligence: Stay on top of...
Nationwide AZ Full Time
Nationwide
05/21/2026  
Sr. Retirement Specialist (Government/Public Sector Retirement Plans)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will support our Government/Public sector clients located in the territory of Southern Indiana for our Retirement Solutions team. Living within the territory is strongly preferred. This is an F.SD85 band role. #LI-COLE Job Description Summary At the heart of our work with retirement plans for high-profile organizations is the desire to help individuals retire successfully. Multiple decision-makers are engaged in plan selection, enhancements and retention, requiring...
Nationwide IN Full Time
Nationwide
05/21/2026  
Regional Internal Wholesaler - Life Sales
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide has exciting Regional Internal Wholesaler opportunities on our Life Sales team. In this position you will play a critical role in partnering with financial professionals across the country to help bring our diverse portfolio of Life Insurance products to those that need and want them. This position includes a competitive base salary and is eligible for a strong incentive pay package. FINRA SIE, Series 6, and Series 63 licenses/designations are required for this position. It...
Nationwide OH Full Time
Nationwide
05/21/2026  
Sr. Retirement Specialist (Public Sector Retirement Plans)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will serve our public/government sector clients in the San Antonio community, and living in the greater San Antonio metroplex or surrounding area is strongly preferred. This is an F.SD85 band role. #LI-COLE Job Description Summary At the heart of our work with retirement plans for high-profile organizations is the desire to help individuals retire successfully. Multiple decision-makers are engaged in plan selection, enhancements and retention, requiring teamwork,...
Nationwide TX Full Time
Nationwide
05/21/2026  
Specialist, Regional Internal Consultant - Annuity
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are looking to fill one opening within our Annuity - Traditional Brokerage team. This position requires FINRA SIE and Series 6 license at the time of application. This position will be hired on a SuccessFlex basis. The hired associate must reside within 35 miles of the following location(s): Ohio: 1000 Yard St, Grandview Heights, OH, 43215 Arizona: 18700 N Hayden Rd, Scottsdale, AZ, 85255 Work schedule: 2-3 days in office, 2-3 days remote (depending on location) It is our intention...
Nationwide OH Full Time
Allstate
05/21/2026  
Direct Sales Agent Specialist (2951)
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers’ needs to build rapport and trust.  This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in...
Allstate DeLand, FL Full Time
Liberty Mutual
05/20/2026  
Senior Technical Claims Specialist, Construction Defect
Description Liberty Mutual has an immediate opening for a Senior Technical Claims Specialist on a team primarily dedicated to handling Construction Defect claims. The Senior Technical Claims Specialist determines coverage, investigates highly complex commercial casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, manages the litigation, negotiates a settlement, authorizes and pays or denies the claim, in whole or in part. The Senior Technical Claims Specialist also demonstrates the highest level of expertise and sound judgment in complex matters; often serves as a subject matter expert. In this position, you may handle primary, umbrella and excess claims, directly or as a Third-Party Administrator (TPA), including Wrap-up/Controlled Insurance Programs (CIP, OCIP, CCIP, etc.). Policy Holders retention programs may include Deductibles, Self-Insured Amounts and/or Self-Insured Retentions that can range from Zero ($0.00) to very...
Liberty Mutual United States Full Time
Utica National Insurance Group
05/20/2026  
Senior Field Sales Representative (Commercial Lines)
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do As a Senior Field Sales Representative you will have the chance to build and execute strategies to build our your agency and sales plan including recruiting and inspiring new agents as well as creating depth in the existing agency relationships. Our regional sales representatives support our Middle Market, Small Commercial and Specialist lines (Auto Dealers, Educational Institutions) among all lines of commercial business to include Worker's Compensation, General Liability,...
Utica National Insurance Group NH Full Time
One80 Intermediaries
05/20/2026  
Policy Review Specialist - Personal Lines (Remote in NY)
The  Policy Review Specialist is responsible for retaining policyholders and improving overall retention of customer base, with a focus on policyholder renewals and book rolls.  Meets established retention targets and other quality of business factors. Establishes customer rapport through mutual trust and respect. Your Impact: Places outbound calls to customers within specified timeframe before renewal date for re-quote.  Contacts relate to upcoming policy renewals and targeted book roll activities.  Reviews and analyzes reports and other data to monitor progress towards stated goals.  Analyzes the customer’s current insurance coverage and suggests additions or changes to retain and grow existing customer base.  Maximizes opportunities to upgrade and/or cross-sell additional products and consistently asks for referrals to increase leads for the new business sales team.  Efficiently and accurately calculates/presents quotes and writes insurance...
One80 Intermediaries Remote, OR Full Time
Nationwide
05/19/2026  
Specialist, Underwriting Middle Market - Commercial Lines (Agribusiness)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Specialist, Underwriting Middle Market - Commercial Lines (Agribusiness) can work in a hybrid environment in the Des Moines IA office or remotely if outside that area. Agribusiness, farm and/or middle market commercial lines underwriting experience is needed for this position. #LI-TH1 Job Description Summary Success on our team requires a blend of customer service skill and analytical prowess. There’s no shying away from challenges here. Each account...
Nationwide Des Moines, IA Full Time
NGL - National Guardian Life Insurance Company
05/19/2026  
Customer Solutions Specialist - Temp/6 months (Hybrid - In Office 10 days/Month)
We are adding a Customer Solutions Specialist I to our team! This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource...
NGL - National Guardian Life Insurance Company Madison, WI Full Time
Allstate
05/19/2026  
Direct Sales Agent Specialist (1631)
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers’ needs to build rapport and trust.  This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in...
Allstate Zephyrhills, FL Full Time

 

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