37 customer retention specialist jobs found

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will serve our public/government sector clients in the San Antonio community, and living in the greater San Antonio metroplex or surrounding area is strongly preferred. This is an F.SD85 band role. #LI-COLE Job Description Summary At the heart of our work with retirement plans for high-profile organizations is the desire to help individuals retire successfully. Multiple decision-makers are engaged in plan selection, enhancements and retention, requiring teamwork,...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers’ needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in...

Why GM Financial?   GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.   At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.   Our Purpose:  We pioneer the innovations that move and connect people to what matters   This position will be posted until filled. The Accounts Payable Specialist II - Supplier Maintenance will be responsible for the maintenance of the...

We’re excited you’re considering joining a great place to work!  Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law. About this Position Texas Mutual provides top tier service to our policyholders, injured workers, providers, and other partners through responsive communication. As a Call Center Representative, you will play an essential role in responsive service to our customers by answering in-bound calls, offering support, and finding resolution to their inquiries. Recognized as one of the Best Places to Work in Texas, our employees benefit from a hybrid/flex work opportunity which...

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Please note that we do not offer visa sponsorship for this position. Role Summary The Lifecycle Marketing Manager is responsible for developing, executing, and optimizing lifecycle and marketing automation...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Are you interested in a career in event planning? We have an Experience and Events Coordinator role that will help you get started with an event planning career. We are looking for an event coordinator that is passionate about event planning and is customer service oriented. This role will be responsible for providing administrative support for account management, contributing to objectives for retention, profitability, and training backfill. This role will involve a mix of project management, event...

Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.     As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.     What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for...

Description If you’re looking for a claims role where you can make a real impact—not just manage a desk—this is it. Our Construction Liability team handles moderate to high-exposure claims for some of the largest owner/developers, general contractors, and subcontractors across the country. From NY Labor Law and OCIP/CCIP programs to road construction losses, underground utility strikes, and major liability exposures tied to active job sites across the Country, the work is challenging, fast-moving, and meaningful. The Senior Claims Specialist works within a Claims Team navigating some of the most challenging construction claims in the industry. You will work in a team of claims professionals who may work in office or remote depending on their location. You will partner with a strong leadership team that values accountability, collaboration, and growth. If you enjoy working along top talent, making tough decisions, and being part of a team that takes pride in...

Job Description Senior Payroll Specialist   Build the future with us   Reporting to the North American Payroll Manager, the Senior Payroll Specialist plays a key role in the   accurate   and compliant delivery of U.S. payroll operations across iA Financial Group subsidiaries, while contributing to strategic, cross-functional payroll initiatives.   This position   represents   a great opportunity   to   showcase   your skills and fully   leverage   your potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.       What you will   accomplish   with us   As a Senior Payroll Specialist, you will be at the heart of our mission.   Here   are   your   main   responsibilities :   Process U.S. payroll on a bi-weekly basis.   Track...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Implementation Manager is responsible for leading the end-to-end client onboarding process, including intake, treaty and policy validation, system configuration, and cross-functional coordination. This role ensures all client implementations are executed accurately, on time, and in compliance with regulatory and contractual requirements. This position also provides day-to-day leadership to the implementation team, supporting performance, development, and workload management. The Implementation Supervisor serves as the primary escalation point for complex client, policy, or treaty-related issues and drives resolution through effective collaboration across internal and external stakeholders. Client Onboarding & Intake Review and validate Customer Implementation Questionnaires for accuracy and completeness. Coordinate collection of data and documentation from brokers,...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to serve as an integral member of Markel's AI underwriting team fulfilling basic underwriting responsibilities. This position will handle day-to- day client servicing including underwriting issues and managing workflow to ensure the client has a superior experience. This role allows production underwriters to focus on broker relationships and business development. Position is responsible for underwriting less complex renewal business and develops into handling less...

Job Description Claims Specialist Build the future with us Are you driven by helping people navigate important life moments and eager to contribute to a company that helps clients feel confident and secure about their future? As a Claims Specialist , you will play a key role in supporting beneficiaries, policyholders, agents, and funeral homes by ensuring claims are set up accurately, processed efficiently, and handled with empathy and professionalism. This position is a great opportunity to showcase your customer service, communication, and problem‑solving skills while growing within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As a Claims Specialist , you’ll be at the core of our mission. Here are the main responsibilities: Communicate with customers through inbound/outbound calls, written...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Bilingual Claims Service Specialist (Spanish) – Richardson, TX Salary: $25.87-$39.17 per hour +10% additional differential for bilingual skillset Hybrid role: Training 100% in-office (Richardson, Texas) (6-9 months); post training 4 days a week in office and work from home 1 day a week Have an active Adjusters insurance license?    You will be eligible for a $1,500 sign-on bonus! Ask your...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary Acrisure is seeking a Customer Service Specialist to support its Aerospace platform. This role provides day-to-day support to clients and internal teams by assisting with policy servicing, documentation, and client communication. In this role, you will...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Enables sales growth through exceptional support helping internal and external users adopt and use CRC Benefits technology. Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home. At CRC...

CRS/Billing Spec I - OK10LN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As a Customer Relationship Specialist, your primary role is to provide an effortless experience to our existing policyholders, third parties and agents regarding insurance questions, inquiries, or concerns. You will work with customers by handling a variety of inbound telephone calls regarding their policies. Your success is important to us - you will receive ongoing coaching and development to support you as you build your career at The Hartford.  LOCATION : IN-OFFICE - 3600 Wiseman Blvd, San Antonio, TX 78251 START DATE : June 15th, 2026 TRAINING HOURS/POST TRAINING HOURS : Monday - Friday: 8:45am - 5:30pm CST (45-minute Lunch). 9 weeks of...

The Revenue Cycle Specialist is responsible for analysis and monitoring of claims audit data across multiple platforms. Performs various follow-up activities to ensure the accuracy and appropriateness of reimbursement made to healthcare providers. Responsibilities include identifying payment variances and working internally and externally to resolve such issues. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Analyze and adjust/reprice claims to ensure accurate reimbursement rates in accordance with contractual agreements and payer guidelines Establishing and maintaining accurate pricing structures and rules to ensure competitive and profitable pricing strategies across various claims  with precision Identifies errors in reconciliation files across multiple work streams and business units for multiple sites and with external partners. Performs contract and reimbursement variance analysis. Analyzes claims data to identify...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  What Makes This Opportunity Exciting?   Are you a seasoned professional with a track record in insurance claims? As an Experienced Claims Specialist at GEICO, you’ll leverage your expertise to manage cases and contribute to your team’s success. You’ll be at the heart of our commitment to outstanding customer service. You’ll manage multiple steps impacting the claims life cycle, providing guidance,...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: As member of the Large Commercial Placement Team, the Placement Specialist will market property and casualty insurance programs on prospective accounts for large market accounts.  This person will gather, analyze, and organize data; prepare submissions and...