7517 customer service jobs found

We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers. Responsibilities include but are not limited to: processing claims, providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Responds to standard questions and concerns from customers; follows-up with common questions to document nature and status of claim; communicates in a clear and educated manner. Processes routine or standard claims and a variety of forms based on documentation and categorization of claims; informs customer of results and closes out claim as appropriate; requests and reviews photos/receipts to complete processing if...

We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including field technicians and business partners. Responsibilities include but are not limited to: providing standard information, completing forms, determining status of claims and cases based on plan guidelines and meeting or exceeding department metrics for productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Provides primary dispatching and administrative duties related to scheduling requests for service to technicians. Creates, dispatches and processes work orders to field personnel while ensuring all appropriate documentation and data entry is completed in a timely manner; interprets and follows-up on technician reports. Develops strong relationships with technicians and business partners....

We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including retailers and business partners. Responsibilities include but are not limited to: providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Responds to standard questions and concerns in a timely manner from consumers requesting status updates; completes follow-up requests to ensure customer satisfaction; communicates in a clear and educated manner. Reviews protection plans, service requests and technician reports to confirm accurate plan coverage; determines appropriate next steps for claim resolution. Contacts retailers,...

We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center. The Customer Service Representative is responsible for assisting callers regarding the company’s programs ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Handles our customers’ first report of claims Maintains a continual working knowledge of our client’s products, services and promotions. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures. Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues. Researches, responds to and...

We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center. The Customer Service Representative is responsible for assisting callers regarding the company’s programs ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Handles our customers’ first report of claims Maintains a continual working knowledge of our client’s products, services and promotions. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures. Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues. Researches, responds to and...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY: Provides routine or standard customer service to internal or external customers. Responsibilities may include providing standard information, completing forms within guidelines, and determining the status of claims based on plan guidelines. ESSENTIAL JOB FUNCTIONS: May serve as a lead to new-hires or other staff, which includes providing work direction and providing second level support for customers. Responds to standard questions and concerns from customers and follows-up with common questions to document the nature and status of the claim. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents, and operational procedures.  Processes routine or standard claims based the documentation and categorization of claims, informs customer of results,...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY: Provides routine or standard customer service to internal or external customers. Responsibilities may include providing standard information, completing forms within guidelines, and determining the status of claims based on plan guidelines. ESSENTIAL JOB FUNCTIONS: May serve as a lead to new-hires or other staff, which includes providing work direction and providing second level support for customers. Responds to standard questions and concerns from customers and follows-up with common questions to document the nature and status of the claim. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents, and operational procedures.  Processes routine or standard claims based the documentation and categorization of claims, informs customer of results, and closes out the claim as...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY Processes requests for title documents received via email and phone, as well as client requests, and be able to respond professionally and accurately to those inquiries. Possesses in depth knowledge of the entire title management process including mail and document handling, Title Follow-up, Release, Relocations, Duplicates, etc ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Ability to handle all job duties and responsibilities of CSR I Ability to listen and respond appropriately and professionally to calls and emails regard title issues and inquiries Ability to interact appropriately with client contacts, auto dealers, DMV representatives to resolve questions or customer service issues Ability to maintain various client requirements and act accordingly for multiple clients at one time Complete various title transactions within the full title management scope (releases, pulls,...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Amynta Group, is currently seeking experienced Bilingual and Non-Bilingual Customer Service Representatives for its Fort Worth, TX call center location. The Customer Service team will be responsible for handling all incoming calls from our customers. The Customer Service and Claims Department is a fast-paced environment where we strive to provide exceptional customer service. We are seeking energetic employees who possess a pleasant attitude, have prior call center phone skills, can answer incoming calls with a smile in their voice, while multi-tasking on claims at the same time, and who work well with other team members. Above market starting pay! Full Benefits within 30 days! Start a new career in an ever-growing industry! The Amynta Group, is currently seeking experienced Bilingual and Non-Bilingual Customer Service Representatives for its Fort Worth, TX call center location. The Customer...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY The Customer Service Representative III must be proficient is all aspects of the job functions of a CSR I and II. This position requires the ability to research and address exception issues, handle reporting, training of new hires, and/or assisting the supervisor as needed. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Process Correction and Non-Receipt queues to obtain valid titles for the client. Handle incoming call volumes Process reporting for client needs. Handle complex and escalated account issues Notify supervisor of exception issues. Assist others as necessary. BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE) HS Diploma or General Education Degree (GED) 2 years call center experience 1-2 years experience DMV knowledge preferred. Some college (preferred) Minimal supervision Introductory knowledge of subject...

We’re thrilled that you are interested in joining us here at the Amynta Group! Must have the ability to be a quick learner and multitask well. Must be organized and detail oriented. Must have least 2 years of customer service and call center experience. Need to type 50 words per minute and be proficient with Microsoft excel and word. Must be flexible. Must be able to process at least 350 title docs per day and make decisions based on acceptable policies and procedures. Need to able to note accounts, fill out DMV forms, processed Fedex and perform website look ups correctly. Must be able to processed at least 100 calls per day. Need to learn DMV procedures and policies for all 50 states The Amynta Group (the “ Company ”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to...

We’re thrilled that you are interested in joining us here at the Amynta Group! BTIS is currently hiring a Customer Service Representative to work hybrid from our Rocklin office and we would love to have you join our team! As a Customer Service Representative, you will play an integral role in the partnership with our network of agents across the country. The candidate will work closely with team members and collaborate with other departments to provide an excellent customer experience. At BTIS, Customer Service is a philosophy, not a department. We care less about your experience and credentials; we care more about personality, passion, and work ethic. About the Role: Provide a range of routine customer service and support to agents and carriers over the phone, through email or chat to service new existing accounts in a high call volume environment Answer incoming phone calls with a positive and service-oriented attitude Deliver a high level of customer...

We’re thrilled that you are interested in joining us here at the Amynta Group! Builders Tradesman Insurance Services (BTIS) is a nationwide insurance wholesaler focused on servicing Enterprises of all sizes with commercial insurance products. Come "Build" Your Career with Builders & Tradesmen's Insurance Services We are looking for a CUSTOMER SERVICE REPRESENTATIVE who will be responsible for assisting agents with inquiries regarding their policies, including status updates, billing issues, pending changes, audit questions, and more. About the Role: Provide a range of routine customer service and support to agents and carriers over the phone, through email or chat to service new existing accounts in a high call volume environment Answer incoming phone calls with a positive and service-oriented attitude Deliver a high level of customer satisfaction with the goal of creating an exceptional experience. Maintain a continual working knowledge of our client’s...

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL.  The primary responsibility of this role is to service customer accounts.  We have “teammates”, not “employees”, and our teammates make all the difference in our success. Who You Are: You believe in working as a team and thrive in fun and collaborative environments. You have a client-focused attitude and value the importance of relationships, professionalism, and trust. You set goals high and aim higher. You have solid communication skills. You are detail oriented and organized. You enjoy learning new skills, systems, processes, and procedures. You are a great listener and are not afraid to ask questions. You believe that learning is vital to success. What You Will Do: Including, but not...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a   Commercial Client Service Representative   to join our growing team in   Meridian, Idaho! Responsible for servicing client requests and questions. Provides prompt, efficient, high-quality service. Assists in the retention of existing accounts and quoting new business. WHAT YOU’LL DO: Servicing inbound calls, emails and daily tasks Determines acceptability and placement of coverage Responds to requests for certificates of insurance or auto ID cards Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims Utilizing an electronic filing manager to maintain company compliance WHAT YOU’LL NEED: High school diploma or equivalent required Strong computer literacy including Microsoft Office 365...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Claims Customer Service Representative to join our growing team in Jacksonville, Florida! The Claims Customer Service Representative provides support to our Producers and Account Managers by obtaining, maintaining, expanding, and serving our commercial lines accounts. How You Will Contribute: Establishes & ensures adherence to best practices, procedures, and claims strategies. Support clients in developing or improving claim reporting processes. Provide consistent claims service experience. Ensure appropriate claims reserves are set. Review and analyze all claims with potential exposure to high losses. Provide analysis of major loss trends, emerging claims issues, and or litigation trends. Develop quality control standards. Track department productivity. Adherence to...

Job Title: Customer Service Representative Agency/Platform: Burnham & Flower Location: Kalamazoo, MI About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Commercial Lines Customer Service Representative provides service to customers and prospective customers, producers, underwriters, brokers, etc. Provides reconciliation of production and...

About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Customer Service Representative is the primary contact for clients and responsible for providing effective customer service for personal lines customers by using excellent in-depth knowledge of the company’s insurance products. Essential Duties and Responsibilities: • Properly respond to all...