11/26/2024
About SPG Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies). Description The Commercial Customer Service Representative/Account Manager oversees the servicing of policies for Global Marine Insurance commercial clients. This position is extremely important to the producer and you will be asked to do a wide variety of tasks to assist. Responsibilities Managing Inbound Calls Receive inbound calls including transferred calls from current clients/brokers Place outbound follow-up calls for various reasons or documents Answer questions about the product details, the company, and issues with account for the clients/brokers. Assist clients/brokers with any technical issues experienced with website and escalate any issues to management...
HUB International
Traverse City, MI, USA
Full Time