03/18/2023
Job Description: Provides strategic and technical claims leadership for claims staff in collaboration with the Regional Claim Officer, to ensure appropriate claim outcomes through consistent execution of best claims practices. Directs staff in the achievement of business plan goals and compliance with legal statutes, policy provisions and company guidelines. Manages the execution of quality assurance actions. Responsibilities: Develop, recommend and implements short and long term objectives consistent with company business goals, guidelines and program Ensure consistent value-added claims service is delivered to our clients. Manage the resolution of service issues to ensure superior customer service. Effectively plan staff responsibilities and manage activities, utilizing staff resources to meet department goals in accordance with established business plans and budgets Monitor and analyze significant legal developments and legislative changes in service...
PMA Companies
Mount Laurel Township, NJ, USA