07/16/2025
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid is seeking a Director of Operations to join our growing team in Tampa, FL. The Director of Operations is a key member of the leadership team, responsible for overseeing and optimizing day-to-day business operations that support the core operational functions of Orchid. This role manages critical areas including customer service, endorsement processing, agency services, vendor management, facilities, print/mail fulfillment, claims, and systems user acceptance testing (UAT). The Director of Operations will develop, implement, and monitor service levels and operational procedures to ensure efficient, scalable, and high-quality service delivery across all operational functions. This position will work closely with the Chief Operating Officer and the Executive Leadership team to develop and execute a strategy to assist Orchid in...
Brown & Brown
Tampa, FL, USA
Full Time