01/26/2023
Job Summary: This role performs moderately complex claim related activities related to non-technical claims in accordance with established quality and timeliness standards on specific losses. As directed by management, the individual handles one or a combination of claim files. The individual is also expected to deliver compassionate service that is fast, fair, and easy, to ensure customer retention. Key Responsibilities: Makes and maintains a connection with the customer by understanding and meeting their needs Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.) Retrieves, prints and faxes, or mails supporting documentation to vendors or others as directed May investigate prior losses and other information on file and orders reports as needed at the...
National General Insurance
Williamsville, NY, USA