10/09/2024
The CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing proprietary systems and knowledge from training, a CareIQ Intake Specialist will provide excellent telephonic and written customer service to both inbound and outbound customers. A CareIQ Intake Specialist operates with a high focus on accuracy and urgency to ensure that service orders are received quickly in alignment with the claimant and customer needs.
For continuity of business, candidate must live and work in the Central and Eastern time zones
Shift Time: 11:00am - 7:30pm EST Monday-Friday
ESSENTIAL FUNCTIONS AND RESPONSIBILITES:
Provides quality and friendly telephonic customer service in an inbound and outbound high-volume call-center environment.
Completes accurate data review and entry.
Able to learn and operate corporate proprietary...
CorVel
Jacksonville, FL, USA
Full Time