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claims Lansing, MI

42 claims jobs found in Lansing, MI

Auto-Owners Insurance
12/03/2025  
Claims Representative Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to: Investigate,...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
11/01/2025  
Special Investigative Unit Claims Internship - Summer 2026 Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated Insurance Carrier, is seeking a motivated individual to join our team as an Investigator/Analyst Intern with the Special Investigation Unit. This is a great opportunity for students to learn and apply investigative and analytical skills in the private sector. The position requires the person to: Become familiar with insurance coverage and the claim handling process Evaluate facts of loss in claims that may constitute insurance fraud Assist in the investigation and analysis of questionable claims submissions Work with investigators and analysts on various projects or assignments Gain skills in Open Source Intelligence, predictive analysis, performing background and social media checks etc. Utilize various claims...
Auto-Owners Insurance Lansing, MI, USA Part Time
Auto-Owners Insurance
10/06/2025  
Claims Support Associate Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Branch Clerk. The position requires the person to: Type forms, reports, using Microsoft Word and memos as directed. Must type a minimum of 40 words per minute Operate standard office equipment like fax machines and photocopiers. Pick up, sort, and deliver internal department mail. Answer telephone calls and transfer them to proper personnel as needed. Maintain files and reports. Assists with other duties within the department or elsewhere upon request....
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Claims Representative – Catastrophe Claims Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to: Investigate,...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Experienced Catastrophe Claims Representative Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description *There are multiple positions open across the 26 states in which we operate. The current locations for which we are seeking CAT Claim Reps are located in the job posting.* Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to: Frequent travel up to 21 days at a time and is required upon short notice to location of catastrophe, which would most likely be out of state. Can meet the physical demands required for the position including carrying and climbing a ladder. Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.  Familiar with insurance...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
PIP Claims Representative Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an entry level PIP Claims Representative in MI PIP Claims. The position requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay benefits that are owed. Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner in accordance with the Michigan No-Fault Statute. Administer benefits payable under the Michigan No-Fault Statute, Work toward the...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Claims Representative Internship - Summer 2026 Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual for summer 2026 to join our team as a Claim Representative Intern. The position requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.  Become familiar with insurance coverage by studying insurance policies, endorsements and forms.  Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary. Ensures that claims payments are issued in a timely and accurate manner. Service the needs of agents, policyholders and others.  Handle investigations by phone, mail and on-site investigations....
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Experienced Claims Investigator – SIU Claims Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims Investigator professional to join our Special Investigation unit. The position requires the following, but is not limited to: Become familiar with the specialized investigation of claims Meet with people involved with claims. This may be outside our office environment. Increased role as a trainer/resource for branch associates in the Claims Department. Develop and present educational materials to claim associates that focus on fraud awareness/investigation....
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Subrogation Claims Internship - Summer 2026 Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This internship would start beginning of 2026 and go through the summer of 2026 with the possibility of remaining on through the school year. We would want the candidate to work about 20 hours during the school year and full time in the summer. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a claims intern for the summer. The position requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.  Become familiar with insurance coverage by studying insurance policies, endorsements and forms.  Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary....
Auto-Owners Insurance Lansing, MI, USA Part Time
Auto-Owners Insurance
01/15/2026  
Experienced Claims Analyst
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims Analyst to join our Special Investigation Unit (SIU). SIU is a specialized team dedicated to protecting the integrity of the claims process. We focus on identifying, investigating, and preventing insurance fraud through detailed analysis, collaboration, and fact-based decision-making. Our work helps ensure honest policyholders are treated fairly while safeguarding the company from financial and reputational risk. SIU professionals combine investigative expertise,...
Auto-Owners Insurance Lansing, MI, USA Full Time
Michigan Farm Bureau Family of Companies
01/12/2026  
Claims Systems Analyst
OBJECTIVE Claims Systems Analyst Objective To assure prompt and efficient processing of all claims input/output through the claim processing systems. To lead and/or assist on claim-related projects, including testing, procedures and training. To act as a resource to all Claim areas in policy coverage verification to ensure claims are properly paid. To assist Home Office and field personnel with questions and problems, regarding the claim processing systems. To assure statistics are being collected on claims for proper insurance rate adjustment. RESPONSIBILITIES Claims Systems Analyst Responsibilities Act as Help Desk support for the entire Claim Division as it relates to claim processing systems, tax reporting, problem reporting software, Microsoft Word, Excel, Outlook, PowerPoint and Mobius, Internet and e-mail, as well as divisional equipment.   Verify claim source documents on claim registers to ensure proper processing....
Michigan Farm Bureau Family of Companies Lansing, MI, USA Full Time
Michigan Farm Bureau Family of Companies
01/07/2026  
FNOL Claims Representative
OBJECTIVE FNOL Claims Representative Objective To use outstanding customer service skills when taking new claims submitted to the First Notice of Loss (FNOL) Unit via telephone, website, and accord form from Michigan Farm Bureau and Great Lakes Agribusiness customers.   RESPONSIBILITIES FNOL Claims Representative Responsibilities Accurately capture the first notice of loss in a professional, empathetic, and courteous manner by fielding calls from policyholders, agents, attorneys and third parties.  Engage in active listening with callers to confirm or clarify information.   Set proper expectations for the caller by providing a high-level explanation of the claims process as determined by the complexity of the claim.   Make decisions based on the facts presented whether to review the FB Auto Express triage point system with policyholder to determine if a vehicle is a total loss.   Promote the use of preferred auto vendors...
Michigan Farm Bureau Family of Companies Lansing, MI, USA Full Time
Michigan Farm Bureau Family of Companies
01/06/2026  
Commercial and Farm Property Claims Representative
OBJECTIVE Commercial and Farm Property Claims Representative Objective To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated, and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants, and the company.   RESPONSIBILITIES Commercial and Farm Property Claims Representative Responsibilities Investigate, evaluate, and control property and casualty claims under general supervision.   Maintain moderate knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and...
Michigan Farm Bureau Family of Companies Lansing, MI, USA Full Time
Michigan Farm Bureau Family of Companies
01/06/2026  
Casualty Claims Representative
OBJECTIVE Casualty Claims Representative Objective To provide efficient adjustment, processing, and settlement of casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses. RESPONSIBILITIES Casualty Claims Representative Responsibilities Investigate and interpret policy as it pertains to the loss, evaluate liability, negotiate settlement or declination, and defend Farm Bureau insureds according to Farm Bureau insurance contracts. Accomplish function under general supervision with emphasis on customer service and controlling loss and loss adjustment expenses.   Evaluate insurance coverage based on loss notice, insurance policies, applicable statutes and case law to determine if insurance coverage is afforded.   Obtain all documentation necessary to determine liability and damages of alleged bodily injury...
Michigan Farm Bureau Family of Companies Lansing, MI, USA Full Time
AF Group
12/18/2025  
Manager, Claims
SUMMARY Manages the daily operations of the Claims Department to achieve growth and underwrite profitability goals. ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned.  Manages a multi-functional unit of claim professionals and support staff. Leads claim team in support of department initiatives and strategies in cost containment, case file handling, customer service, and quality. Consistently monitors workflows to maximize accuracy and efficiency. Maintains an acceptable level of service and customer satisfaction and retention. Effectively manages the quality review process. Develops unit goals, objectives, processes, procedures, and systems. Stays abreast of changes in workers’ compensation statutes, case law, and rehabilitation advancements. Identifies team staffing needs and takes necessary measures to ensure appropriate levels of service. Mentors employees and develop career paths with growth...
AF Group Lansing, MI, USA Full Time
Michigan Farm Bureau Family of Companies
12/17/2025  
MACP Subrogation Claims Representative
OBJECTIVE MACP Subrogation Claims Representative Objective To maximize the recovery of Farm Bureau Insurance paid claims by handling Michigan Assigned Claims Plan (MACP) subrogation efforts for recovery cases, as well as provide technical support for the Assigned Claims Unit. RESPONSIBILITIES MACP Subrogation Claims Representative Responsibilities Review and evaluate each subrogation file as directed to determine if all pertinent investigative information has been provided. Follow up with adjusters as necessary to obtain additional information.   Work with computer systems keying functions, including but not limited to, letter composition, log entry, time entry, diary entry, report of investigation composition, and draft production.   Handle subrogation claims on behalf of the Michigan Assigned Claims Plan. Confirm file closings and subrogation assignments.   Develop a working knowledge of the Michigan No-Fault Law and...
Michigan Farm Bureau Family of Companies Lansing, MI, USA Full Time
AAA - Auto Club Group (ACG)
12/30/2025  
Lansing, Michigan Field Property Claim Specialist
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Eligible candidates for this role should reside within a commutable distance of Lansing, Michigan. Territory coverage includes Lansing, Jackson, Howell, and Flint Michigan areas. Job Title- Field Property Claim Specialist Reports to: Claim Manager as appropriate What you will do: Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  Review assigned claims, Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.   Complete complex coverage analysis. Ensure all possible policyholder benefits are identified.  Create additional sub-claims if needed.  Complete an...
AAA - Auto Club Group (ACG) Lansing, MI, USA Full Time
Hastings Insurance
01/12/2026  
Casualty Claim Specialist
Deliver fair, strategic resolutions for complex commercial casualty claims. Location: Hybrid (Hastings, MI) or Fully Remote. Candidates in MI, OH, IN, IL, or WI preferred. Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m. About the Role: The Casualty Claim Specialist investigates, evaluates, and resolves moderate to complex commercial casualty claims in accordance with company policies, contractual obligations, and legal requirements. This role is responsible for timely, accurate claim handling, effective communication with stakeholders, appropriate reserving, and equitable claim resolution. The position also serves as a technical resource and may support training, projects, or mentoring within the casualty claims organization. What You’ll Do: Review, investigate, evaluate, and resolve assigned open and closed commercial casualty claims to achieve equitable resolutions within contractual and legal liability. Facilitate the casualty claim process through timely,...
Hastings Insurance Hastings, MI, USA Full Time
Hastings Insurance
11/12/2025  
Field Property Claim Adjuster - Western Michigan
Deliver fair, timely, and customer-focused property claim resolutions from first notice through settlement. As a Field Property Claim Adjuster, you’ll manage a portfolio of first-party property claims including residential, farm, and commercial losses from start to finish. You’ll interpret policy coverage, investigate facts, scope and estimate losses, and bring claims to resolution, ensuring each customer receives the attentive, high-quality service Hastings is known for. Location & Schedule: This is a field-based position that will travel (generally same day) throughout its assigned region to locations for submitted property claims. When not travelling, this role will work remotely from home.   Candidates will ideally reside in central or western Michigan (i.e. Battle Creek, Grand Rapids, Kalamazoo, or Lansing Metro areas) Regardless of location, this role will generally work within our standard office hours of Monday - Friday, 8:00 AM - 4:30 PM.  What You’ll...
Hastings Insurance Hastings, MI, USA Full Time
EMC Insurance
12/28/2025  
Underwriting Director Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **Position is eligible for candidates who reside in or around the greater Lansing area** Essential Functions: Leads and directs the branch underwriting process. Enforces guidelines and procedures established by Corporate Office Underwriting.  Develops and enforces underwriting guidelines and procedures specific to their branch territory.  Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.   Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department.  Answers questions, shares...
EMC Insurance Lansing, MI, USA Full Time

 

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