06/25/2025
Higginbotham , a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Claims Service Representative in our St. Petersburg, FL office.
The Claims Customer Service Representative is responsible for handling phone calls and coordinating communication via email or phone voice mails and relaying them to the appropriate party. The Customer Service Representative performs the administrative functions for the Claims Group. Duties include handling customer service calls as needed and follow administrative workflows for Claims Group support.
Essential Tasks:
Reports to the Claims Operations Manager and/or Team Lead
Service in an administrative support capacity
Understand claims handling guidelines and workflows.
Ability to coordinate and distribute information effectively
Communicating with customers by phone; returning voice messages
Emailing carriers for follow up and claims status...
Higginbotham
St. Petersburg, FL, USA
Full Time