09/04/2023
Company: Mercer Description: Mercer’s Service Delivery team prides itself on being a strategic thought leader that handles client relationships with the utmost professionalism. As the Client Delivery Specialist you will be a pivotal member of the team and have direct influence on future developments and revenue streams for the successful planned growth of Mercer Marketplace 365. This position will be based in Franklin, MA. Plan Administration Specialist What can you expect: Accountable for and maintains all client specific documentation; including updating requirements, obtaining client sign off and storing according to Mercer standards and protocols Ownership of client calls/ logs or agendas associated with them Must be familiar with and prepared to speak to all issues being tracked for assigned clients on these calls Serves as the primary point of contact for client to report, escalate issues, and communicate on all open items Effectively partners with...
MarshMcLennan
Urbandale, IA, USA
Full Time