08/28/2024
Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a COBRA Client Manager in our Richardson, TX office.
Position Summary: The position is responsible for the day-to-day operations of the COBRA Department for our Higginbotham Public Sector clients. This includes daily support and administration of the plan, client disbursements, and client reports. The COBRA Client Manager is also responsible for ensuring the highest quality of service, which meets or exceeds the expectations of our clients.
Essential Tasks:
Proactive client communication
Manage an established book of business
Answer client (employee, former employee, and dependents) COBRA and State Continuation questions (calls, voice mails, emails, etc.) as timely as possible, preferably within 4 business hours
Communicate with clients, carriers, and Higginbotham staff regarding the status of enrollments,...
Higginbotham
Richardson, TX, USA
Full Time