4498 customer service center jobs found

Job Title: Administration & Processing Specialist Agency/Platform: Southeast Platform Location: Atlanta, GA Job Summary: VCG is a consulting firm specializing in Employee Benefits and Human Resources. We help organizations develop and implement benefits and talent strategies to attract and retain the right employees. We are entrepreneurs, always looking for fresh ideas, and we are part of the Southeast Platform of the Acrisure family, a global fintech leader and a top 10 insurance brokerage – the fastest growing in industry history! If you like working with a smart, energetic and collaborative team in an agile and entrepreneurial company, we hope you’ll consider joining our team. We are looking for an Administration & Processing Specialist to join our benefits administration team, which specializes in processing Medical Child Support Orders and enrolling children in health coverage on behalf of employers. WHAT YOU’LL DO Mail Processing: Open,...

Client Advisor Priority Business - SA08DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Customer Service (Priority Account ~ 40%) : Manages more complex PA Book of Business (BoB) and Stag Producer BoB 50-499 Lives. Contact for complex service issues and renewal coordination for their cases. Together with Account Executive, develops pro-active account activities, identifies opportunities for Add-Issue, develops growth strategy and executes the plan (30%): As appropriate, re-direct requests to the Customer Solutions Center (CSC) and delegate follow-up to Client or Service Consultants (service matters not handled by Customer Service Center, i.e. escalated billing, claim issues, lapse/reinstatement tracking).Handle customer...

Client Advisor Priority Business - SA08DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Customer Service (Priority Account ~ 40%) : Manages more complex PA Book of Business (BoB) and Stag Producer BoB 50-499 Lives. Contact for complex service issues and renewal coordination for their cases. Together with Account Executive, develops pro-active account activities, identifies opportunities for Add-Issue, develops growth strategy and executes the plan (30%): As appropriate, re-direct requests to the Customer Solutions Center (CSC) and delegate follow-up to Client or Service Consultants (service matters not handled by Customer Service Center, i.e. escalated billing, claim issues, lapse/reinstatement tracking).Handle...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity This opportunity is to respond to crop claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations. Primary Responsibilities • Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies •Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements •Build and maintain relationships with customers by providing timely and accurate policy service, answering questions and communicating adjustment determinations •Accurately document, process and transmit loss...

Here at Sentry, we value real work experience for our interns. We offer not only an internship, but an experience for students to get a head start on their careers, early on. With the 401k internship, you will work with a mentor to learn what life insurance is and how it plays a vital role in the company’s success, as well as how claims are handled. You will also get opportunities to network by attending diverse social events and meeting leadership in multiple areas. What You’ll Do   The Life & 401k Intern works closely with a mentor in the department to understand what information is needed to provide excellent written and verbal customer service to participants and policy owners.     As an intern, you will gain first-hand experience in:   Assist current associates with incoming and outgoing phone calls   Support customers with empathy and understanding   Provid e assistance to associates by handling a...

SentryWorld is about people and the relationships we build. We pride ourselves on the promise to deliver outstanding services and experience for our guests. We are looking to add energetic and experienced Bartenders with knowledge of contemporary cocktails, beer, and wine and we want you to join us! We invite you to explore the opportunities that await you at SentryWorld. What You'll Do As a Bartender at The Inn at SentryWorld, you will help to provide a welcoming and enjoyable environment for our hotel guests. In addition, you’ll:   Provide outstanding customer service to all guests and promote a positive image of SentryWorld facilities. Prepare and serve beverages. Ensure bar area is properly stocked for a successful service. Record all sales, collect payment and monitor guest checks. Maintain cleanliness of bar area. What it Takes Age requirement of 21+ required High School Diploma or equivalent work experience Must be able to obtain WI Beverage License...

As a Glass Resolution Specialist, you will interact directly with customers, agents, and business partners to establish new losses. Responsible for resolving glass claims from multiple lines of business with the use of negation skills and problem management. Handle telephone calls using exceptional customer service skills. Establish claims in an electronic system utilizing various sources in the computer system to obtain required information; and, assign appraisal according to established guidelines. Confirm and verify coverage, loss details, dispatch work order to chosen shop Prepare batches for scanning into an electronic system and then index to correct claim. May access incoming electronic faxes, assemble pages into documents, and then index to correct location. Providing excellent customer service skills to internal and external customers File any special handling documents or media materials as required. May participate in special projects and assist in the training...

Job Responsibilities and Requirements KEY RESPONSIBILITIES *other duties as assigned* The Administrative Services Specialist I is an administrative support position within the Matrix Contact Center.  Duties and Responsibilities: Review fax documents to determine proper disposition & routing Supporting multiple incoming fax lines Claimant follow up to obtain health care provider information when not given at intake Responsible for specific medical certification follow up with claimant Maintaining adherence to all department standards (policies, procedures, schedules, and assignments) Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPPA rules and regulations. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job....

At The Standard, you’ll join a team focused on putting our customers first. Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities. We offer a caring culture where you can make a real difference, every day.   Ready to reach your highest potential? Let’s work together. Job Summary: The Disability & Leave Examiner will support Absence Management Service Center (AMSC) and Short Term Disability (STD) organizational efforts to install, service, and retain client accounts. Serve as an AMSC and STD technical resource and subject matter expert. Assist leadership in ensuring timely, accurate, and appropriate STD and leave of absence claim management. Provide thorough responsive customer service to clients, their employees, our field office staff, the contact centers, consultants, and...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown Insurance is seeking a Receptionist on our Operations Team in Carpinteria, California! This is a hybrid position working Monday - Thursday in-office and Friday working from home! WHAT YOU’LL DO: Co-lead processing and distributing daily mail for the office Cover receptionist breaks/lunches or as needed, managing the phones and greeting guests Assist with bank deposit duties as assigned Ensure that kitchen and conference rooms are kept clean and well stocked Manage new hires/terminations spreadsheets and onboarding and offboarding assignments Secondary point of contact for onsite conference rooms and technology Provide backup support for agency Errors & Omissions reports Maintain complex licensing records: Track and coordinate application, renewal and affiliation...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Benefits Specialist to join our team!    A Benefit Specialist is responsible for the day-to-day servicing of clients. WHAT YOU’LL DO: Be knowledgeable of all products and services offered by Winston. Be knowledgeable of all workflow processes. Respond to all inbound service calls and voicemail messages from customers, according to Call Center Research and resolve complaints to ensure customer retention and satisfaction. Communicate with carriers on behalf of members to obtain and update necessary information. Mail voluntary insurance product brochures, applications, service request forms and claim forms as Respond to inquiries from Benefit Consultants/Enrollers. Keep Account Manager and Customer Service Manager informed of any client requests,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Client Account Representative to join our team! The Client Account Representative will partner closely with Winston Benefits Clients to manage their accounts.  This position will address any client concerns through regular communication and excellent customer service.  This position will assist with Client open enrollments and maintain the Clients account throughout the year.  We will rely on this position to listen to our clients and use deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs. WHAT YOU’LL DO: Responsible for addressing Client Facing Issues on Issue Tracker.  Data Integrity ongoing review.  Call center Issues resolution.  Responding to Client emails.   Manual corrections to enrollment...

Job Description Job Title: Commercial Lines Account Manager Department/Agency: The Thompson Group - Acrisure Northwest Platform Location: Parker City, IN Reports to: Aaron Hymes About Us: The Thompson Group was founded in 1996 with a simple goal; to be the best insurance firm in the world. This philosophy extends to more than just clients. We strive to be the best company to work with for our vendors, clients, and, most importantly, our team members. We focus on providing our clients with exceptional products and services as an insurance firm, and we are not a low-cost provider. We are not a large firm; we are not a sweatshop; we care about our team and treat everyone with respect, love, and the freedom to grow. We’re a tight-knit team looking for someone who embodies kindness, joy, personal responsibility, and continuous curiosity. About the Role: Our mission statement is Find the Pain, Heal the Pain, Show the Love. As an Account Manager,...

Job Title: Employee Benefits Support Specialist Department/Agency: Holmdel, NJ About Us: We currently have an exciting opportunity in our Employee Benefits division for an Employee Benefits Support Specialist at Eastern/All Point Agency, an Acrisure Agency partner. We are a full-service firm of 26 employees that establishes a fun working environment and a tight knit staff who enjoys working together. Our agency is looking for individuals who are passionate, dependable and have great communication skills. Acrisure is the industry’s fastest growing insurance brokerage, delivering high quality insurance and risk management solutions through a national network of over 573 Agency Partners. You can learn more about Acrisure by visiting www.acrisure.com Job Summary: Administrative Assistant/Customer Service Representatives work directly with customers and are responsible for helping them with any product-related issues or concerns they might have. In addition...

Job Description Acrisure is seeking candidates for a Commercial Lines Account Executive based in our Harrison, NY office. Acrisure is a Fintech leader empowering businesses and consumers alike with unmatched financial solutions. The Company is headquartered in Grand Rapids, Michigan, and employs over 15,000 colleagues in 21 countries. It is distinguished by its dynamic culture, fast paced environment and determination to drive innovation at all levels of the business. Under the leadership of Co-founder, Chairman and CEO Greg Williams, Acrisure has grown from $38 million to more than $4 billion in revenue in just under ten years.   Acrisure connects clients to financial solutions through the best of humans and an AI platform. Acrisure’s products include Insurance, Reinsurance, Cyber Services, Mortgage Origination and more to over 1.3 million clients around the world. Additionally, Acrisure is committed to social issues such as children’s health and DEI in...

Job Title: Senior Commercial Account Manager (Mid-Atlantic Platform) Agency/Platform: Odell Studner Group / Mid-Atlantic Location: King of Prussia, PA Job Summary: The Account Manager/Senior Commercial Account manager is a member of the Commercial Lines team dedicated to the Commercial and Multifamily Real Estate industry, inclusive of Property Management & Development/Construction. This position offers unique opportunity to combine traditional account management skills in commercial insurance within a growth oriented agency culture.   This position supports Account Executive(s) and is responsible for daily client service, marketing renewals, preparing/presenting proposals, and binding client insurance programs. Primary Responsibilities: Provide a high level of daily service to clients including responding to inquiries regarding policies and coverages. Adhering to an established renewal timeline/process inclusive of: development of renewal...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Remote - Membership Sales and Service Representative - The Auto Club Group What you will do: The Auto Club Group is seeking Membership Sales and Service Representatives for our Membership group who can provide solutions and consulting to our customers and members on AAA products and services through account analysis and cross-selling. You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 60+ million members. In this position, you will have the opportunity to: ·          Provides world-class member-centric experience in a high-volume, fast-paced call center environment. ·          Sell new memberships and upgrades to increase base growth. ·          Consult members on club products and...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity Respond to crop claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations. Primary Responsibilities • Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies •Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements •Build and maintain relationships with customers by providing timely and accurate policy service, answering questions and communicating adjustment determinations •Accurately document, process and transmit loss information...

If you're passionate about influencing the customer experience to enable customer-driven growth and deliver extraordinary care, then Nationwide's Office of the Chief Customer Officer could be the place for you! This is a second shift position that will work the hours of 3:00 pm to 11:00 pm with two consecutive days off during the week. This is a full time role that is eligible for a full benefits package along with an annual bonus and a 10% shift differential for working second shift. This is a D2 band role. Job Description Summary Providing a safe, secure environment for our workforce and visitors is essential at Nationwide. Our Security team monitors security needs and assist associates with security and safety-related issues. If you are safety focused, an effective communicator, detail oriented and ready to serve and protect our associates and the public, we want to know more about you! As a Corporate Security Officer, you’ll contribute to the secure environment...