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customer service Boston, MA

295 customer service jobs found in Boston, MA

11/19/2025  
BIA Customer Service Agent - Personal Lines - HYBRID
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization. We are currently searching for a Customer Service Agent in our Norwood, Massachusetts location.  The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training for the first 90 days, this position can be hybrid work at home , with a few days in office and a couple of days at home...
Arbella Insurance Norwood, MA, USA Full Time
10/29/2025  
BIA Customer Service Agent - Personal Lines - HYBRID
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization. We are currently searching for a Customer Service Agent in one of our Massachusetts locations.  We have flexibility to add to staff in one of the following MA towns: Abington, Fall River, Methuen, Norwood or Taunton .  The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training...
Arbella Insurance Norwood, MA, USA Full Time
10/19/2025  
Customer Service Representative
As the nation’s original travel insurance comparison site, InsureMyTrip, a member of the Tokio Marine HCC group of companies, has over 20 years of experience connecting travelers with the best trip policy. Additionally, Providence Business News named InsureMyTrip a  2023 Top Workplace  Winner!  InsureMyTrip is looking for a Travel Insurance Agent in the Customer Care Department. As the primary contact, the Travel Insurance Agent helps customers by educating and navigating them through the many travel insurance plans offered by IMT. $21/Hour starting pay Casual dress environment Eleven company-paid holidays plus 20 PTO days 401(k) Retirement Plan with 6% company match Available health, dental, and vision insurance plans The Adventure Ahead: Provides sales and service to customers calling in (No cold calling) Determines the customer’s needs and recommends the appropriate plans available by asking questions and conversing with customers Processes...
Tokio Marine HCC Warwick, RI, USA Full Time
09/26/2025  
Director of Manufacturing Underwriting Featured
Location: Hybrid (Van Wert or Columbus, OH; Irving, TX; Waltham, MA; Alpharetta, GA) or Fully Remote Position type:  Full time - Salary We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work.   Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   Join us as the Director of Manufacturing Underwriting , where you will lead the Manufacturing Underwriting Specialization and shape its strategic direction. In this role, you’ll develop and execute plans aligned with corporate objectives, collaborate with regional and cross-functional teams to ensure effective product placement, and advance underwriting expertise through tailored strategies. You’ll...
Central Insurance Waltham, MA, USA
08/29/2025  
Director of Inland Marine Underwriting Featured
Location: Remote Work Model We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work.   Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   Join us as the Inland Marine Underwriting Lead , where you’ll build inland marine specialization and drive profitable growth. In this pivotal role, you’ll collaborate across teams, sharpen underwriting strategy and expertise, and build high-impact agency relationships to position Central as a market leader in inland marine.   How You’ll Make an Impact   Lead inland marine underwriting specialization and coordinate expertise in loss control and claims  Develop short and long-range...
Central Insurance Waltham, MA, USA
10/31/2025  
Commercial Lines Account Executive Featured
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   Jencap Specialty Insurance Services   p rovides retail agents with carrier exclusivity, underwriting mastery, and unparalleled customer service. Our team consistently deliver s industry-leading solutions, coverage, and terms, all at the best price.   Account executive assists producer with the handling and placement of both new and renewal insurance policies. When underwriting renewal business, account executive valuates the...
JENCAP Worcester, MA, USA
12/10/2025  
Territory Sales Trainer - New England
Job Posting End Date: December 12 For more than 75 years, Colonial Life & Accident Insurance Company has had one mission: to help America’s workers preserve and protect the vitally important things they work so hard to build. Headquartered in Columbia, South Carolina, we offer a wide range of financial protection options, helping more than 3.7 million people in over 86,000 companies. In addition to our personal benefits counseling expertise, we’re a pioneer of payroll deduction and innovator of enrollment technology. Our end-to-end capabilities and commitment to going above and beyond enable us to provide unmatched customer service. With more than 10,000 sales representatives and more than 1,000 home office professionals, we’re here to help during life's most challenging times. General Summary: General Summary This position is responsible for providing training and development support to new 1099 sales managers and reps across their specified territory. This...
Unum Group Boston, MA, USA Full Time
12/07/2025  
Sr. Technology Underwriter
Company Details   Berkley Technology Underwriters is a global insurance provider offering property, casualty, professional and cyber insurance coverage for technology companies.  Responsibilities As a Technology Underwriter, you’ll be responsible for the management and growth of an assigned book of business as well as the acquisition of new business with a focus on P&C Middle Market for Technology insurance customers.  We will rely on you to analyze customers’ business information and claims history, monitor clients’ activities to change the policies as risks evolve.  You’ll evaluate acceptability of individual risks and determine overall acceptability of risk, coverage terms and pricing to achieve company profit objectives.  You’ll work with agents/brokers to develop productive and profitable relationships while also ensuring compliance with company underwriting guidelines and insurance regulators.  Responsible for...
Berkley Boston, MA, USA
12/07/2025  
Experienced Multi-Line Adjuster
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Multi-Line Property Damage Adjuster ​-In Massachusetts and surrounding area Salary: Starting pay rate varies based upon position and location. Ask your Recruiter for details! We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Property Damage Adjuster! As an ambassador for GEICO's renowned customer service, you will work in a...
GEICO Boston, MA, USA Full Time
12/04/2025  
Associate Account Analyst
Description This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business.   This is a hybrid position. Candidates residing within 50 miles of Boston, MA; Plano, TX; Chicago, IL and Suwanee, GA offices are required to report onsite twice a week. Please note that this is subject to change.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.   Responsibilities: Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter. Supports the underwriter...
Liberty Mutual Boston, MA, USA Full Time
12/02/2025  
AV Technician, Investments Technology
Description Job Description: This role is for an Audio-Visual Technician that will provide high-quality audio-visual support for conference rooms and executive meetings, and hybrid/virtual engagements across Boston and New York City office locations. This role requires strong technical knowledge, excellent communication skills, and the ability to deliver seamless AV experiences for high-visibility events. The technician will serve as a primary resource for equipment setup, meeting management, live event operation, troubleshooting, and preventative maintenance within conference rooms and executive spaces. The ideal candidate is proactive, customer-focused, and able to operate independently while coordinating with cross-functional teams, senior leaders, and technical partners. Regular travel between Boston and NYC is required. Key Responsibilities Event Support & Meeting Management Provide full-service AV support for executive meetings, all-hands...
Liberty Mutual Boston, MA, USA Full Time
11/21/2025  
Accounts Receivable Analyst-Insurance Accounting
We are seeking a detail-oriented and proactive individual to join our Accounts Receivable team as an Accounts Receivable Analyst. In this role, you will be responsible for a variety of tasks related to financial transactions, payment processing, discrepancy resolution, and supporting Account Managers. Your meticulous attention to detail, strong customer service and problem-solving skills will be required to complete this role. Note that this role is hybrid with offices in the following locations: Miami, FL, Palm Beach Gardens, FL, Sunrise, FL Chicago, IL Southfield, MI Kansas City, MO Glastonbury, CT Guilford, CT Boston, MA Berkeley Heights, NJ New York, NY Uniondale, NY Glendale, CA Irvine, CA Santa Rosa, CA Your Impact: Discrepancy Resolution: Identify and resolve any discrepancies in financial transactions before applying funds to ensure accuracy; strong customer service skills: work effectively and collaboratively with multiple team members within the...
Risk Strategies Boston, MA, USA Full Time
11/20/2025  
Field Auto Adjuster - North Boston MA
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join Our Team as a Field Auto Adjuster – Where Every Day Brings a New Challenge! Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No...
Allstate Boston, MA, USA Full Time
11/13/2025  
Underwriter II, Retail Property
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter II, Retail Property to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Retail Property Underwriting in Boston, MA AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Reporting to the Zonal Underwriting Manager or Underwriting Manager, this role analyzes and evaluates risk and accepts, rejects, or...
AIG Boston, MA, USA Full Time
10/30/2025  
Senior Claims Representative
Description At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.   Are you looking for an opportunity to join a claims team with a fast-growing company that has consistently outpaced the industry in year-over-year growth? Liberty Mutual has an excellent claims opportunity available. As a Commercial Insurance Claims Representative, you will review, and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual.   You will be required to go into the office...
Liberty Mutual Boston, MA, USA Full Time
10/29/2025  
Associate Counsel, Workers Compensation
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Boston, MA, USA Full Time
07/27/2025  
Field Case Manager-Sign-On Bonus Eligible
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Field Case Manager-Sign-On Bonus Eligible This Field Case Manager will cover our Boston, MA region and must live in this area in order to be considered. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While...
Sedgwick Boston, MA, USA Full Time
03/26/2025  
Field Case Manager
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...
Sedgwick Boston, MA, USA Full Time
01/29/2025  
Senior Production Underwriter-Environmental Division
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best. Since 2008, Great American's Environmental Division has offered an exclusive focus on environmental insurance solutions to a wide...
Great American Insurance Group Boston, MA, USA Full Time
01/16/2025  
Senior Underwriter - Fidelity and Crime
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best. Our Fidelity/Crime Division provides fidelity & crime, kidnap & ransom and fine art policies throughout the U.S. and...
Great American Insurance Group Boston, MA, USA Full Time