21 customer service jobs found in Columbia, MO

A company built to serve you. It's your career, Shelter it! Customer Services Representative   $18.83 / hour minimum starting pay Job Level: Individual Contributor What You Will Be Doing: Handle incoming calls from policyholders, claimants, and other consumer contacts Report of policyholder claims, processing premium payments, providing insurance quote and processing policy changes, assisting with customer website support, and answering general inquiries Identify opportunities to improve the customer service experience, processes, and communication as needed What We're Looking For: Ability to acquire and maintain Property and Casualty (P&C) Producer's license in Shelter's operating territory (paid for by Shelter) Excellent listening, communication, and organizational skills as well as strong computer skills Ability to multi-task in a fast-paced environment while demonstrating problem-solving skills Ability to take the...

A company built to serve you. It's your career, Shelter it! Underwriting Associate $18.82 / per hour minimum starting salary Job Level: Individual Contributor What You Will Be Doing: Review and analyze policy submissions and updates, and agents' and policyholders' transactions. Responsible for accurate and timely handling of requested policy transactions consistent with underwriting guidelines and procedures. Communicate with agents and policyholders regarding policy changes, rates and underwriting procedures. Serve as subject matter expert to resolve problems with policy issuance, policy updates and policy rating. What We're Looking For: Superior customer service skills Above average knowledge of math calculations Excellent oral and written communication skills Proficiency in operating computer, calculator, telephone and fax machine Ability to perform the essential functions of the position, with or without a reasonable...

A company built to serve you. It's your career, Shelter it! Catastrophe Response Team Adjuster - Desk $23.26 - $32.59 / hour minimum starting pay Job Level: Individual Contributor What You Will Be Doing: Investigate, analyze, evaluate and settle insurance claims involving property damage losses. Specialize in remotely adjusting property catastrophe claims through using various tools, technology, and resources. Determine the value of claims and negotiate settlements within prescribed limits of authority, in accordance with established procedures and consistent with legal and contractual obligations. Assigned to catastrophe response rotations for property losses. Due to the duties and responsibilities of this position, consumer reports may be run on final candidates. What We're Looking For: Excellent analytical, organizational and decision-making skills Superior skills in investigation, negotiation, communication and customer service...

A company built to serve you. It's your career, Shelter it! Food Service Worker $15.15/ hour minimum starting pay Job Level: Individual Contributor What You Will Be Doing: Prepare items served daily in the cafeteria and outlying buildings on home office campus. Assist with serving, cleaning and maintaining food service areas within Home Office. Clean and maintain cafeteria areas as requested. This position is Monday - Friday, no nights or weekends. What We're Looking For: Good knowledge of food preparation Excellent customer service skills Ability to work in a team environment Capacity to stand and walk on tiled floor for long periods Ability to perform the essential functions of the position, with or without a reasonable accommodation Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry....

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Marketing Representative to join our team. The position requires the person to: Travel regularly to agencies throughout assigned territory to generate business, conduct training, and perform all essential marketing functions. Communicate marketing plans to agents to ensure the expanded use of Company products and services that will provide profitable growth. ​Assist agents' advertising and promotion activities. Prospect and recommend the appointment of new agencies. Prepare daily marketing activity reports for management. Learn various insurance coverages and contracts along with Company philosophy and procedures, in order to make sound decisions. Analyze loss experience, financial...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Marketing Representative to join our team. The position requires the person to: Travel regularly to agencies throughout assigned territory to generate business, conduct training, and perform all essential marketing functions. Communicate marketing plans to agents to ensure the expanded use of Company products and services that will provide profitable growth. ​Assist agents' advertising and promotion activities. Prospect and recommend the appointment of new agencies. Prepare daily marketing activity reports for management. Learn various insurance coverages and contracts along with Company philosophy and procedures, in order to make sound decisions. Analyze loss experience, financial...

A company built to serve you. It's your career, Shelter it! Casualty Adjuster $23.27 - $32.59 / hour Job Level: Individual Contributor What You Will Be Doing: Investigate, analyze, evaluate and settle insurance claims involving liability issues and bodily injury losses. Perform complete liability, coverage, and bodily injury investigations. Determine validity of claims, verify coverage, establish value of losses and negotiate settlements within limits of authority, consistent with established procedures and legal and contractual obligations. Coordinate claims handling of multiple adjusters. Due to the duties and responsibilities of this position, a Credit Bureau Report and Criminal Background Check may be ordered on final candidates. What We're Looking For: Investigative, analytical, organizational and decision-making skills Understanding of medical terminology Superior skills in negotiation,...

Customer Care Representative Columbia, MO Full-time, 40 hours/week, 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM Pay negotiable commensurate with experience Customer Care Representatives are the first point of contact for current SuretyBonds.com clients. Customer Care supports clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. What we're looking for: High energy and excitement for helping others Curious minds with an inherent eagerness to learn and adapt Excellent verbal and written communication Passion, drive, and work ethic to succeed within the company, team, and individually It Would Be Great If You Have These Skills Already Customer service or insurance industry experience Bachelor's or Associate's Degree (not required) MO Property and Casualty License (not required) Comfortability with navigating basic CRM software and some...

Customer Care Representative Columbia, MO Full-time, 40 hours/week, 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM Pay negotiable commensurate with experience Customer Care Representatives are the first point of contact for current SuretyBonds.com clients. Customer Care supports clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. What We're Looking For High energy and excitement for helping others Curious minds with an inherent eagerness to learn and adapt Excellent verbal and written communication Passion, drive, and work ethic to succeed within the company, team, and individually It Would Be Great If You Have These Skills Already Customer service or insurance industry experience Bachelor's or Associate's Degree (not required) MO Property and Casualty License (not required) Comfortability with navigating basic CRM software and some data entry...

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The primary function of the Service Representative role is to provide administrative support as an extension to our service teams as well coordination of general office maintenance.  The position is accountable to provide a positive customer service experience through general processing and coordination functions to ensure...

About Acrisure :   Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.   Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.      Job Summary:   The Account Manager (AM) is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate , efficient, and effective responses . This...

Overview As experts in protecting what matters most to individuals, we’re looking to bring on our next Account Manager to support our Personal Lines department and deliver exceptional risk management solutions to our growing client base .     Our Account Manager will partner with our sales team to facilitate day-to-day management of current clients' insurance programs, helping the world prepare for the unexpected.    As one of the fastest growing insurance brokers in the U.S., we are excited to bring on those interested in growing their career in the insurance industry. Opportunity awaits you with us!     Why this Role?   Build meaningful relationships with clients while providing them with impactful solutions High visibility to Senior Leadership – work alongside Client Services, Sales and Agency Leadership who prioritize your learning and development Opportunity for upward mobility and advancement...

A company built to serve you. It's your career, Shelter it! Product Manager – Enterprise Data Operations $99,127 - $122,918 / year Job Level: Individual Contributor In-Office Position, Location in Columbia, Missouri What You Will Be Doing: Responsible for operational planning, creative problem-solving, and accountability for key metrics with Enterprise Data organization. Lead and guide technical leads and managers with project experience relating to data analytics, data science & data engineering. Create ways to increase operational efficiencies, automating where possible, to enable more technical & analytical delivery from Data Product teams. What We're Looking For: Bachelor's or Master's degree Strong leadership and people management skills, with experience in managing teams. 8+ years of experience with research and/or operational management, development projects relating to data science, AI, or familiarity with key...

A company built to serve you. It's your career, Shelter it! Senior Enterprise Data Analyst $77,637 - $96,270 / year Job Level: Individual Contributor In-Office Position, Location in Columbia, Missouri What You Will Be Doing: Extract, analyze, and interpret complex data sets to generate valuable insights and support data-driven decision-making. Play a crucial role in providing actionable insights and recommendations that drive business growth and operational efficiency. What We're Looking For: Bachelor's or master's degree in a quantitative field such as mathematics, statistics, economics, computer science, or a related discipline. Proven experience (3+ years) as a Data Analyst or a similar role, with a focus on analyzing complex data sets and providing actionable insights typically required. Strong proficiency in SQL for data extraction and manipulation. Experience with data analysis and visualization tools such as Tableau, Power...

A company built to serve you. It's your career, Shelter it! Document Specialist $18.83 / hour Job Level: Individual Contributor What You Will Be Doing: Utilize document creation software and transcribing equipment to transcribe and create various correspondence, reports, insurance policies and other documents. What We're Looking For: Ability to type at least 65 WPM with accuracy Strong mathematical competency Good grammar, spelling and punctuation competence Excellent interpersonal skills Ability to perform the essential functions of the position, with or without a reasonable accommodation Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as: Heath, Dental, Voluntary Vision and Prescription Drug Insurance Savings and Profit Sharing 401(k) Paid Time...

A company built to serve you. It's your career, Shelter it! Agent Office Administrator $20.59 - $25.53 / hour minimum starting pay Job Level: Individual Contributor What You Will Be Doing: Responsible for the management of Companies’ Agent Office Lease Program for TrAC and Contracted Agents. Provide legal research, document collection, database maintenance and support. Additionally, this position is responsible for tracking and oversight of vacant offices. Responsible for the tracking and processing of Agent equipment and furniture orders. What We're Looking For: Excellent organizational and interpersonal skills Advanced computer skills with knowledge of Word and Excel General knowledge of insurance industry Ability to perform the essential functions of the position, with or without a reasonable accommodation Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our...

A company built to serve you. It's your career, Shelter it! Financial Planning and Analysis Analyst Minimum Starting salary $61,781.01 - $76,608.45 Job Level: Individual Contributor What You Will Be Doing: Responsible for development and on-going maintenance of the corporate budget and forecasting models, as well as monthly and quarterly analytics and reporting. Collect and interpret data for use in financial modeling, budget, benchmarks, and rolling forecast coordination to provide valuable insight to support Executive management decisions. Utilize advanced data analytics techniques to furnish meaningful observations on ad hoc inquiries from management, internal business partners, and outside vendors. Hybrid work options are available after acclimatization. What We're Looking For: Bachelor’s degree required, with an emphasis in Accounting, Business Administration, Finance, or other applicable area Excellent analytical and modeling skills and a...

A company built to serve you. It's your career, Shelter it! Fulfillment Specialist $18.83 minimum starting pay Job Level: Individual Contributor What You Will Be Doing: Responsible for a wide range of Supply department activities in support of Shelter’s Home Office campus, branch office, and agency operations. What We're Looking For: Excellent interpersonal and communication skills. Proficient in multiple technical systems including keyboarding and Windows Office Ability to bend or stoop to frequently lift items up to 70 lbs. and stand most of the day. Efficient time management. Ability to perform the essential functions of the position, with or without a reasonable accommodation. Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as: Health, Dental,...

A company built to serve you. It's your career, Shelter it! Senior Information Security Operator $68,103 - $84,448 / year Job Level: Individual Contributor What You Will Be Doing: Responsible for information security related operational functions, protecting Shelter information assets by applying Shelter's information security policies and standards and working with Information Services, Law, and other business units on information security related projects and objectives. This position will require the incumbent to participate in training and continuing education to enhance their information security knowledge and skill set. What We're Looking For: A bachelor’s degree in computer related field, business or risk management from an accredited college or university, or four (4) years related experience in lieu of degree is recommended. Prior full-time work experience in Information Security is not required. Two or more years’ experience...

A company built to serve you. It's your career, Shelter it! Enterprise Data & AI Program Manager $77,637.68 - $96,270.73 / year starting pay Job Level: Individual Contributor In-office position located in Columbia, Missouri What You Will Be Doing: Coach, guide, and facilitate the Enterprise Data and AI Program across multiple teams and with business partners. What We're Looking For: Bachelor's degree or equivalent job-related experience. Typically requires over three years of agile project delivery experience, including at least a year in a team leadership role. Other work experience that demonstrates ability to lead others effectively and help groups collaborate and continuously improve. Understanding of Agile frameworks. Previous technical experience or level of technical acumen is preferred. Proficiency with collaboration tools such as JIRA and Confluence. Superior written and oral communication skills including presentation...