17 customer service jobs found in Getzville, NY

Customer Service Representative – Buffalo, NY Ask your recruiter for details about salary! When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%! Qualifications & Skills: Experience providing...

Position Summary The Senior Quality Assurance Associate is an integral resource leading throughout the aspects of software quality and making recommendations for quality improvement. Responsible for overseeing the design and development of test plans/approaches. The Senior Quality Assurance Associate will also be responsible for leading the team through testing of all internal and external applications before they are released. This individual will participate in planning and refinement meetings, as well as consulting with product owners and software engineers in an agile environment to ensure software quality while maintaining speed-to-market. What will your job entail? Job Responsibilities: • Conducts regular audits of insurance processes, claims, underwriting, and customer interactions to identify areas for improvement and ensure accuracy. • Administers quality monitoring programs to assess the performance of customer service representatives, underwriters, and...

We are GROWING and we are searching for you! Join our team and unlock your potential. What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness,...

Litigation Claims Adjuster Hybrid Work Schedule Buffalo, NY   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Litigation Claims Adjuster to join our Claims Legal team located in Buffalo, New York. The Litigation Claims Adjuster will become part of a dedicated claims team focusing on general liability claims, including claims involving bodily injury, property damage, personal and advertising injury. This position interacts extensively with internal colleagues as well as policyholders, agents, attorneys and a multitude of claim-related service providers.   Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward’s 50 designation as a top-performing property-casualty...

Claims Service Representative Hybrid Work Schedule Buffalo, NY   Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Claims Service Representative for our Central Claims team to join our Corporate Headquarters located in Buffalo, New York.  Candidates who are interested in pursuing a rewarding career in property and casualty insurance are encouraged to apply.  The Claims Service Representative will become part of a dedicated team focused on providing outstanding customer service to our agents, insureds, claimants and other external customers. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward’s 50 designation as a top-performing property-casualty insurance...

About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, KKR, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary Provides support and assistance to the Excess senior underwriting staff. Perform...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   Jencap Specialty  p rovides retail agents with carrier exclusivity, underwriting mastery, and unparalleled customer service. Our team consistently deliver s industry-leading solutions, coverage, and terms, all at the best price.   The Producer will work a hybrid schedule from our Buffalo office or Remote.  Responsibilities:   Effectively develop and present proposals on a timely basis. Facilitate the...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   Jencap Specialty  p rovides retail agents with carrier exclusivity, underwriting mastery, and unparalleled customer service. Our team consistently deliver s industry-leading solutions, coverage, and terms, all at the best price.   The Producer will work a hybrid schedule from our Buffalo office or Remotely in the territory.  Responsibilities:   Effectively develop and present proposals on a timely basis....

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture . Our Middle Market team is currently seeking a Territory Underwriting Manager in our Upstate New York territory.  This is a full time, exempt role.  Position is eligible for Hybrid or Remote work arrangement.     POSITION OVERVIEW: Responsible for leading a branch to achieve near and long-term business objectives. Develops and implements regional sales and distribution strategies based on current trends, underwriting results, opportunities, and directives. Manages and coaches Underwriters in assigned territory to ensure the team meets production, profitability, and service goals with support and guidance from regional leadership. Operates with a franchise perspective to...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture . Our Middle Market team is currently seeking a Territory Underwriting Manager in our Upstate New York territory.  This is a full time, exempt role.  Position is eligible for Hybrid or Remote work arrangement.     POSITION OVERVIEW: Responsible for leading a branch to achieve near and long-term business objectives. Develops and implements regional sales and distribution strategies based on current trends, underwriting results, opportunities, and directives. Manages and coaches Underwriters in assigned territory to ensure the team meets production, profitability, and service goals with support and guidance from regional leadership. Operates with a franchise perspective to...

Overview As experts in protecting what matters most to individuals, we’re looking to bring on our next Account Manager to support our Personal Lines department and deliver exceptional risk management solutions to our growing client base .     Our Account Manager will partner with our sales team to facilitate day-to-day management of current clients' insurance programs, helping the world prepare for the unexpected.    As one of the fastest growing insurance brokers in the U.S., we are excited to bring on those interested in growing their career in the insurance industry. Opportunity awaits you with us!     Why this Role?   Build meaningful relationships with clients while providing them with impactful solutions High visibility to Senior Leadership – work alongside Client Services, Sales and Agency Leadership who prioritize your learning and development Opportunity for upward mobility and advancement...

Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing sales skills and experience and leverage AssuredPartners’ suite of resources and trainings to reach new heights, all while having fun with a team of like-minded professionals dedicated to reaching new heights together.   At one of the fastest growing Insurance Brokers in the U.S., come play a critical role in building relationships and delivering exceptional risk solutions to clients, helping businesses and individuals protect what matters most to them while driving the growth of our business and your own success.     Why AssuredPartners? Company culture built around sales – AssuredPartners was founded and built by Producers (our term for Sales Executives) for Producers. Most collaborative insurance broker with unparalleled industry expertise in delivering cutting edge solutions to clients across the nation....

Overview The Employee Benefits Data Analyst Executive provides sales support to existing and prospective clients by monitoring and analyzing new benefit trends and their implications.  This role makes recommendations based on analysis to clients and co-workers. the Employee Benefits Data Analyst provides technical expertise related to financial or program analysis by performing the following duties.   The Ideal Candidate An excellent problem solver, you thrive on making customers happy and coming up with great solutions You have a strong sense of team work, and you are highly communicative You are equally strong in facing customers and being highly analytical and detail oriented   If this sounds like you, we invite you to keep reading and apply! What You'll Do Gathers data needed to prepare financial reviews for all 100+ accounts on a timely basis. Prepares reviews using excel and power point...

Supervisor, Loss Control Hybrid Work Schedule Buffalo, NY   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Supervisor Loss Control to join our Loss Control team located in Buffalo, New York. The Supervisor, Loss Control will act as a liaison amongst underwriters, in-house loss control staff, outside vendors, and agents as needed. This individual will oversee an in-house loss control team across various regions and will ensure the quality and timeliness of completed surveys. The supervisor will also assist in gathering any additional information that may not have been provided in the submitted surveys. The Supervisor is responsible for providing loss control service and assistance to all colleagues, customers, and agents by maintaining a small, assigned territory. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As an early career Trial Attorney, you'll handle , no fault, bodily injury, property damage lawsuits, and more, with thrilling trials, arbitrations, and mediations. Beyond the courtroom, you'll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in this dynamic role!...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As an early career Trial Attorney, you'll handle, no fault, bodily injury, property damage lawsuits, and more, with thrilling trials, arbitrations, and mediations. Beyond the courtroom, you'll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in this dynamic role!...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers’ needs to build rapport and trust.  This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in...